Top Auto Service Advisor — Customer-Driven & Growth Focused

Performance Automotive; Cincinnati (OH); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Bonuses

Insurance - health, dental, vision

401(k) with company match

Paid vacation and holidays

Employee discounts on vehicles, parts,

Training and development

Team-oriented culture

Career progression opportunities

Job summary

Performance Kings Honda in Cincinnati, OH is seeking a customer-focused Service Advisor to join our team. We’re looking for people who want to win, bring creative ideas, and are motivated to make an impact.

If you have automotive service passion and a drive for excellence, this is an opportunity to grow your career in a recognized and supportive environment. Greet customers, advise on maintenance and repairs, and ensure timely service completion while maintaining detailed documentation.

Qualifications

• Proven experience as a Service Advisor (Honda experience a plus)
• Outstanding communication and interpersonal skills
• Strong organizational ability and attention to detail
• Driven, positive attitude and a passion for delivering an exceptional customer experience
• Valid driver’s license

Responsibilities

• Greet customers and assess their service needs in a friendly, professional manner
• Advise customers on recommended maintenance and repairs, assuring transparency and trust
• Coordinate repair orders and communicate with technicians for timely service completion
• Maintain in-depth documentation and follow-up to ensure customer satisfaction
• Build long-term relationships with clients through honest communication and premium service

Skills

Customer service

Communication

Organizational skills

Driver's license

Job description

Performance Kings Honda in Cincinnati, OH is seeking a customer-focused Service Advisor to join our team. We’re looking for people who want to win, bring creative ideas, and are motivated to make an impact.

If you have automotive service passion and a drive for excellence, this is an opportunity to grow your career in a recognized and supportive environment. Greet customers, advise on maintenance and repairs, and ensure timely service completion while maintaining detailed documentation.