Service Advisor | Automotive

Performance Automotive; Cincinnati (OH); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Bonuses

Insurance - health, dental, vision

401(k) with company match

Paid vacation and holidays

Employee discounts on vehicles, parts,

Training and development

Team-oriented culture

Career progression opportunities

Job summary

Performance Kings Honda in Cincinnati, OH is seeking a customer-focused Service Advisor to join our team. We’re looking for people who want to win, bring creative ideas, and are motivated to make an impact.

If you have automotive service passion and a drive for excellence, this is an opportunity to grow your career in a recognized and supportive environment. Greet customers, advise on maintenance and repairs, and ensure timely service completion while maintaining detailed documentation.

Qualifications

• Proven experience as a Service Advisor (Honda experience a plus)
• Outstanding communication and interpersonal skills
• Strong organizational ability and attention to detail
• Driven, positive attitude and a passion for delivering an exceptional customer experience
• Valid driver’s license

Responsibilities

• Greet customers and assess their service needs in a friendly, professional manner
• Advise customers on recommended maintenance and repairs, assuring transparency and trust
• Coordinate repair orders and communicate with technicians for timely service completion
• Maintain in-depth documentation and follow-up to ensure customer satisfaction
• Build long-term relationships with clients through honest communication and premium service

Skills

Customer service

Communication

Organizational skills

Driver's license

Job description

Description

Performance Kings Honda, Cincinnati’s premier Honda dealership, is seeking a talented, customer-focused Service Advisor to join our team. We’re looking for people who want to win, bring creative ideas, and are motivated to make an impact. If you have experience, a passion for automotive service, and a drive for excellence, this is an opportunity to grow your career in a recognized and supportive environment.

Why Performance Kings Honda?

• Proud recipient of the Honda President’s Award for multiple years running, recognizing our devotion to customer satisfaction and business excellence.
• Winner of the prestigious Honda Masters Circle Award 4 times, recognizing our elite status among Honda Dealerships nationwide
• Voted “Best of Cincinnati” for Automotive Service.
• Consistently ranked among the top Honda dealerships in the Midwest for customer loyalty and service retention.

What We Offer:

• Highly competitive wages with performance-based bonuses
• Comprehensive health, dental, and vision insurance
• 401(k) with generous company match
• Paid vacation and holidays
• Employee discounts on vehicles, service, and parts
• Ongoing training and development opportunities
• Positive, team-oriented work culture in a state-of-the-art facility
• Opportunities to progress inside a growing dealership group

Compensation:

• $55,000 to $75,000 Annually | Experience based
• Potential Quarterly Cash Bonus Earnings!

Various Work Schedules to Fit Your Work-Life Balance!

Requirements

Your Responsibilities:

• Greet customers and assess their service needs in a friendly, professional manner
• Advise customers on recommended maintenance and repairs, assuring transparency and trust
• Coordinate repair orders and communicate with technicians for timely service completion
• Maintain in-depth documentation and follow-up to ensure customer satisfaction
• Build long-term relationships with clients through honest communication and premium service

What We’re Looking For:

• Proven experience as a Service Advisor (Honda experience a plus, but not required)
• Outstanding communication and interpersonal skills
• Strong organizational ability and attention to detail
• Driven, positive attitude and a passion for delivering an exceptional customer experience
• Valid driver’s license

Ready to Drive Your Career Forward?