Tools Sales Associate — Customer Service Champion

Lowe's Companies, Inc.; East Peoria (IL); On-site; USD 21,000 - 22,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance

401(k) company match

Employee Stock Purchase Program

10% associate discount

Track to the Trades program

Job summary

Lowe's Companies, Inc. in East Peoria is seeking a Customer Service Associate who welcomes customers, helps them find products, and answers questions to support home improvement needs.

The role involves stocking shelves, processing orders, and cross-training in other store areas to deliver the best service. It offers benefits, flexible schedules, and opportunities for growth, with pay ranging from $15.00 to $15.70 per hour.

Qualifications

• 6 months experience using a computer and basic software.
• 6 months experience with common retail technology (smartphones/tablets).
• Basic arithmetic (addition/subtraction) and ability to lift 25 lbs.

Responsibilities

• Welcome customers and deliver friendly service.
• Help locate and handle merchandise.
• Stock shelves and replenish supplies.
• Process orders and deliveries accurately.
• Cross-train in other store areas to help service.
• Prepare department merchandise as needed (e.g., paint, pipe, wood).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Customer service

Retail experience

Teamwork

Computer skills

Basic math

Physical stamina

Tools

Smartphones

Tablets

Job description

Lowe's Companies, Inc. in East Peoria is seeking a Customer Service Associate who welcomes customers, helps them find products, and answers questions to support home improvement needs.

The role involves stocking shelves, processing orders, and cross-training in other store areas to deliver the best service. It offers benefits, flexible schedules, and opportunities for growth, with pay ranging from $15.00 to $15.70 per hour.