Customer Service Associate, Home Improvement

Lowe's Companies, Inc.; Vidalia (GA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health insurance

Tuition assistance program

401(k) plan with company match

Employee Stock Purchase Program

Associate discount (10%)

Track to the Trades program

Job summary

Lowe's Companies, Inc. is seeking a Customer Service Associate to welcome customers, help them find products, and ensure a smooth shopping experience at Lowe's. You will assist across departments, troubleshoot issues, and support team members to deliver outstanding service.

The role involves standing for long periods, lifting up to 25 lbs, and using store tech to assist customers. Join a dynamic team at Lowe's with opportunities to grow and learn.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Multitasking

Cash handling

Communication

Job description

Lowe's Companies, Inc. is seeking a Customer Service Associate to welcome customers, help them find products, and ensure a smooth shopping experience at Lowe's. You will assist across departments, troubleshoot issues, and support team members to deliver outstanding service.

The role involves standing for long periods, lifting up to 25 lbs, and using store tech to assist customers. Join a dynamic team at Lowe's with opportunities to grow and learn.