Tool Repair Technician — Electrical & Service Pro

NEFCO; Tucson (AZ); On-site; USD 42,000 - 56,000; Full time

Job summary

NEFCO is seeking a tool repair technician in Tucson to perform repairs on electrical and battery tools and to document incoming repairs accurately. The role requires attention to detail, strong customer service, and the ability to work in a fast-paced environment.

Responsibilities include maintaining a safe workspace, assisting on-site and via phone/email, and completing service reports in the designated system.

Qualifications

• High school diploma or equivalent.
• Minimum of 2 years experience in tool repair or related field.
• Ability to read tool schematics and diagrams.
• Proficiency with Microsoft Office and data entry.

Responsibilities

• Performs repairs on electrical and battery-operated power tools, gas equipment, outdoor power equipment, etc.
• Receives incoming repairs and creates proper documentation
• Maintains a clean, organized and safe work area
• Provides customer with quality customer service demonstrating a sense of urgency to complete and deliver the repair
• Supports customer service needs onsite, as well as through phone support and e-mail communication
• Properly completes service reports and enters data appropriately through designated computer system
• Other duties as assigned

Skills

Tool repair

Customer service

Read schematics

Time management

Multi-tasking

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Data entry

Job description

NEFCO is seeking a tool repair technician in Tucson to perform repairs on electrical and battery tools and to document incoming repairs accurately. The role requires attention to detail, strong customer service, and the ability to work in a fast-paced environment.

Responsibilities include maintaining a safe workspace, assisting on-site and via phone/email, and completing service reports in the designated system.