Repair and Tool Technician

The Home Depot; Lake Forest (CA); On-site; USD 35,000 - 50,000; Full time

Job summary

The Home Depot is seeking a Repair and Tool Technician in Lake Forest, California. This role involves evaluating and repairing small engines and outdoor power equipment while providing exceptional service in our Tool Rental Centers. Technicians will be responsible for maintaining tools and inventory, as well as demonstrating their proper use to customers.

Candidates should possess knowledge of various tools and repair methods, delivering quality maintenance and support to ensure a seamless rental experience for customers. A strong emphasis on customer service is essential for this position.

Qualifications

• Must have a thorough knowledge of tools and their operations.
• Experience with small engine repair and maintenance is preferred.
• Ability to provide exceptional customer service.

Responsibilities

• Evaluate and repair small engines and power equipment.
• Provide service in Tool Rental Centers and maintain tool inventory.
• Demonstrate proper tool usage and ensure quality repairs.

Skills

Knowledge of small engines and outdoor power equipment

Troubleshooting and repair skills

Customer service skills

Inventory management

Job description

87038BR

Job Description

Position Purpose: Repair and Tool Technicians are responsible for the evaluation and repair of small engines, outdoor power equipment and handheld electrical devices. This position makes equipment recommendations and ensures that units are maintained. Technicians work in both our stores with Tool Rental Centers and in our repair centers. In a store, technicians will be expected to provide service to store customers in Tool Rental which includes writing customer contracts and invoices for equipment rental and tool repairs, checking to make sure tool is operating properly and demonstrating its proper use (as needed). In addition to supporting customer repair needs, they are also responsible for the day‑to‑day operation and maintenance of equipment in the tool rental department. In non‑store locations, technicians will ensure units are repaired, tested for the quality of the repair and cleaned prior to returning to the store where the repair originated. Technicians must have a thorough knowledge of all tools and must effectively manage the tool inventory by maintaining the tools and repairing them as necessary.