ToGo Specialist

STK San Francisco; San Francisco (CA); Sur place; USD 21 000 - 34 000; Plein temps

Avantages offerts par ce poste

Medical, Dental, and Vision Insurance

Group Life and Disability Insurance

Group Accident, Hospital Indemnity, &/

Critical Illness Insurance

Traditional and Roth 401(k) Plan

Employee Dining Discounts and/or On-Si

Career Development & Growth

Paid Sick Time for eligible states

Résumé du poste

THE ONE GROUP is seeking a To-Go Specialist to ensure accurate takeout and delivery operations, delivering friendly, efficient service to guests. You will manage to-go orders with precision, uphold order accuracy, and ensure meals are fresh and on time.

Responsibilities include processing orders via phone/online/third-party apps, coordinating with BOH, maintaining inventory, and ensuring high standards of food safety and presentation in a fast-paced environment.

Qualifications

• Previous experience in a to-go, host, or customer service role preferred but not required.
• Ability to multi-task and work efficiently in a fast-paced environment.
• Strong attention to detail and commitment to order accuracy and presentation.
• Comfortable using point-of-sale (POS) systems, tablets, and online ordering platforms.
• Excellent communication and problem-solving skills.
• Must be able to stand for extended periods and lift to 25 lbs.
• Availability to work nights, weekends, and holidays.
• Positive attitude, strong work ethic, and a team-first mentality.

Responsabilités

• Process takeout and delivery orders accurately and efficiently through phone, online, and third-party apps.
• Ensure packaging, presentation, and order accuracy before handing off to guests or drivers.
• Maintain timeliness and organization to provide a smooth pickup experience.
• Greeting guests in a friendly and welcoming manner, ensuring excellent customer experience.
• Work closely with the BOH team to coordinate order fulfillment and modifications.
• Manage to-go station inventory, ensuring packaging supplies and utensils are stocked.
• Monitor and communicate with delivery drivers and guests for order pickup.
• Follow food safety and sanitation standards to ensure high-quality service.
• Work collaboratively with FOH and BOH teams to maintain efficiency.
• Execute tasks assigned by Restaurant Leadership with professionalism and enthusiasm.

Connaissances

Customer service

Multi-tasking

Attention to detail

POS systems

Communication

Outils

POS systems

Description du poste

Why Join Our Team?
***This is a tipped position***

• Comprehensive Benefits Package
  • Medical, Dental, and Vision Insurance
  • Group Life and Disability Insurance
  • Group Accident, Hospital Indemnity, and Critical Illness Insurance
  • Traditional and Roth 401(k) Plan
• Exclusive Perks & Growth Opportunities
  • Employee Dining Discounts and/or Complimentary Onsite Meals
  • Career Development & Limitless Growth Opportunities
  • If you reside in Arizona, California, Colorado, Illinois, Massachusetts, Michigan, Minnesota, Nevada, New Jersey, New York, Oregon, or Washington, D.C., you are entitled to Paid Sick Time in accordance with state and local regulations.
  • Employee Assistance Program (EAP)
  • Commuter and Dependent Care Benefits

What You’ll Do

As a To-Go Specialist, you will be responsible for ensuring seamless and accurate execution of takeout and delivery orders while providing friendly and efficient service to our guests. Your mission is to manage to-go operations with precision, maintain order accuracy, and ensure guests receive their meals fresh and on time.

Key Responsibilities

• Process takeout and delivery orders accurately and efficiently through phone, online, and third-party apps
• Ensure packaging, presentation, and order accuracy before handing off to guests or drivers
• Maintain timeliness and organization to provide a smooth pickup experience
• Greeting guests in a friendly and welcoming manner, ensuring excellent customer experience
• Work closely with the BOH team to coordinate order fulfillment and modifications
• Manage to-go station inventory, ensuring packaging supplies and utensils are stocked
• Monitor and communicate with delivery drivers and guests for order pickup
• Follow food safety and sanitation standards to ensure high-quality service
• Work collaboratively with FOH and BOH teams to maintain efficiency
• Execute tasks assigned by Restaurant Leadership with professionalism and enthusiasm

What We’re Looking For

• Previous experience in a to-go, host, or customer service role preferred but not required
• Ability to multi-task and work efficiently in a fast-paced environment
• Strong attention to detail and commitment to order accuracy and presentation
• Comfortable using point-of-sale (POS) systems, tablets, and online ordering platforms
• Excellent communication and problem-solving skills
• Must be able to stand for extended periods and lift to 25 lbs.
• Availability to work nights, weekends, and holidays
• Positive attitude, strong work ethic, and a team-first mentality

Why THE ONE GROUP is Your Next Career Move

This is more than a job—it’s a career opportunity with limitless potential in an expanding global brand. If you’re ready to take the next step in your hospitality career, apply today and join us in delivering an unmatched dining experience!

We use eVerify to confirm U.S. Employment eligibility.