TOC Operations Lead – Crisis & Emergency Readiness

Echelon Services; Washington (District of Columbia); On-site; USD 80,000 - 100,000; Full time

Job summary

Echelon Services is seeking an Operations Specialist for the DC DOT HQ in Washington, DC. The role supports situational awareness, incident reporting, and emergency management for national transportation systems.

The position requires an active Top Secret clearance, a two-year degree, and three years of relevant experience. The contractor will work on secure communications, VTCs, and critical alert dissemination as part of the DOT TOC.

Qualifications

• Two-year degree (Associate's) and three years of relevant work experience.
• ACTIVE Top Secret security clearance at time of hire.

Responsibilities

• Obtain information from diverse communications equipment and formats.
• Monitor and disseminate items of interest to Departmental decision-makers and leadership.
• Build relationships with Federal and State agencies; act as DOT focal point.
• Learn and use WebEOC for statistics, reporting and archiving.
• Pursue expanded responsibilities and improve SOPs, checklists, and procedures.
• Prepare and distribute critical reports and alerts for senior DOT staff.

Education

Associate's degree

Job description

Echelon Services is seeking an Operations Specialist for the DC DOT HQ in Washington, DC. The role supports situational awareness, incident reporting, and emergency management for national transportation systems.

The position requires an active Top Secret clearance, a two-year degree, and three years of relevant experience. The contractor will work on secure communications, VTCs, and critical alert dissemination as part of the DOT TOC.