To-go Specialist

Maru Hospitality Group; Grand Rapids (MI); On-site; USD 16,531 - 20,664; Full time

Job summary

A vibrant dining establishment in Grand Rapids, Michigan, is seeking a To-Go Specialist to enhance guest experiences and drive order execution. The ideal candidate will foster connections with guests, ensure excellent service, and uphold sanitation standards. This role offers hands-on mentorship and growth opportunities within a dynamic team environment. Join us to be part of a workplace that prioritizes creative hospitality and employee empowerment.

Qualifications

• Ability to connect with guests and team members.
• Experience in enhancing sales.
• Excellent order execution from start to finish.

Responsibilities

• Create a memorable dining experience for to-go customers.
• Execute to-go orders accurately and efficiently.
• Maintain sanitation standards and proper cash handling.

Skills

Guest connection

Sales enhancement

Sanitation standards

Proper etiquette

Job description

About the Role

Maru combines unique, beautifully-presented signature rolls with a modern-yet-organic atmosphere to create a memorable dining experience. We pride ourselves in our warm hospitality and chef-driven mentality, empowering our teams by putting our people first, hands‑on mentorship, and a culture of the Creative Yes. An array of dishes from signature rolls, raw fish, unique sharing plates and hibachis, accompanied by a wine and cocktail menu made to accommodate any celebration. We are looking for a To-Go Specialist with a positive attitude and eagerness to learn and grow. Come join the Maru journey and experience the growth we provide.

Learn more about what it’s like to work at Maru: https://bit.ly/2Rtizko

Follow us: marusushi.com

Qualifications

• Ability to connect with guests and team members
• Enlightened hospitality model
• Can create raving fans based off of performance
• Has the ability to create the yes for teammates and guests in different scenarios
• Embodies our core values
• Answer phones promptly with proper etiquette
• Excellent to-go order execution from start to finish
• Experience enhancing sales
• Ensure sanitation standards are upheld
• Proper cash handling and accurate checkouts
• Complete quizzes and final exam with 90% or better