To-go Specialist

Maru Hospitality Group; East Lansing (MI); On-site; USD 30,000 - 40,000; Full time

Job summary

A premier dining establishment in East Lansing is seeking a To-Go Specialist who embodies positive attitude and eagerness to learn. Responsibilities include answering phones, executing to-go orders, and creating memorable experiences for guests. Ideal candidates will excel in connecting with guests and maintaining high hospitality standards. This position is a fantastic opportunity for growth in a supportive environment.

Qualifications

• Must have a positive attitude and eagerness to learn and grow.
• Need to embody core values and uphold sanitation standards.

Responsibilities

• Answer phones promptly with proper etiquette.
• Ensure proper execution of to-go orders from start to finish.
• Create a positive experience for guests and team members.

Skills

Ability to connect with guests and team members

Experience enhancing sales

Proper cash handling and accurate checkouts

Excellent to-go order execution from start to finish

Job description

Maru combines unique, beautifully-presented signature rolls with a modern-yet-organic atmosphere to create a memorable dining experience. We pride ourselves in our warm hospitality and chef-driven mentality, empowering our teams by putting our people first, hands‑on mentorship, and a culture of the Creative Yes.

An array of dishes from signature rolls, raw fish, unique sharing plates and hibachis, accompanied by a wine and cocktail menu made to accommodate any celebration.

We are looking for a To‑Go Specialist with a positive attitude and eagerness to learn and grow. Come join the Maru journey and experience the growth we provide.

Learn more about what it’s like to work at Maru: https://bit.ly/2Rtizko

Follow us: marusushi.com

• Ability to connect with guests and team members
• Enlightened hospitality model
• Can create raving fans based off of performance
• Has the ability to create the yes for teammates and guests in different scenarios
• Embodies our core values
• Answer phones promptly with proper etiquette
• Excellent to-go order execution from start to finish
• Experience enhancing sales
• Ensure sanitation standards are upheld
• Proper cash handling and accurate checkouts
• Complete quizzes and final exam with 90% or better