Server

Maru Hospitality Group; East Lansing (MI); On-site; USD 30,000 - 40,000; Full time

Job summary

A dynamic dining experience provider in East Lansing is looking for a Server with a positive attitude. Candidates should be eager to learn and grow, embodying core values and able to connect with guests. Responsibilities include performing the 12 Steps of Service, enhancing guest experiences, and maintaining table service. Join a team that prioritizes mentorship and a creative atmosphere, and enjoy a fulfilling career in hospitality.

Qualifications

• Positive attitude and eagerness to learn and grow.
• Ability to create raving fans based on performance.
• Embodies core values and completes training assessments.

Responsibilities

• Welcome and greet guests warmly.
• Perform accurate checkout and maintain table service.
• Follow the 12 Steps of Service for excellence.

Skills

Ability to connect with guests

Experience enhancing selling

Enlightened hospitality model

Job description

Maru combines unique, beautifully-presented signature rolls with a modern-yet-organic atmosphere to create a memorable dining experience. We pride ourselves in our warm hospitality and chef-driven mentality, empowering our teams by putting our people first, hands-on mentorship, and a culture of the Creative Yes. An array of dishes from signature rolls, raw fish, unique sharing plates and hibachis, accompanied by a wine and cocktail menu made to accommodate any celebration. We are looking for a Server with a positive attitude and eagerness to learn and grow. Come join the Maru journey and experience the growth we provide.

Learn more about what it’s like to work at Maru: https://bit.ly/2Rtizko

Follow us: marusushi.com

• Ability to connect with guests and team members
• Enlightened hospitality model
• Can create raving fans based off of performance
• Has the ability to create the yes for teammates and guests in different scenarios
• Embodies our core values
• 12 Steps of Service
  • 1. Welcome and greeting
  • 2. Beverages and sharing plates
  • 3. Stage the order
  • 4. Mark the table
  • 5. Entrees
  • 6. Check back
  • 7. Table maintenance
  • 8. Clear table
  • 9. Dessert
  • 10. Check drop
  • 11. Correct and prompt payment
  • 12. Genuine farewell
• Experience enhancing selling
• Performs opening duties and set up from checklist
• Perform accurate checkout
• Complete quizzes and final exam with 90% or better