To-Go Order Fulfillment Associate

Food Lion; Durham (NC); On-site; USD 15,000 - 21,000; Full time

Job summary

Food Lion in Durham, NC is hiring to provide fast, friendly service and support to customers through our To-Go and front-end operations. You will greet customers, assist with orders, verify IDs for alcohol, and ensure accurate scanning, bagging and labeling of purchases.

As part of our team, you’ll follow Food Lion policies, participate in training, and maintain a neat appearance in uniform. This role emphasizes teamwork, safety, and delivering an easy, fresh and affordable shopping experience.

Qualifications

• High school graduate or equivalent preferred.
• Strong interpersonal and customer service skills.
• Willingness to learn multiple tasks and technical requirements of the job.
• Must meet minimum age requirements, when applicable, to perform specific job functions.

Responsibilities

• Smiles, greets each customer and provides prompt, friendly service.
• Exhibit behaviors aligned with Food Lion values and strategy.
• Ability to shop multiple customer orders using designated tools.
• Verify IDs for alcohol sales and observe store policies.
• Assist customers picking up orders and complete Accountability Form.
• Maintain neat appearance and wear Food Lion uniform on duty.

Skills

Customer service skills

Interpersonal communication

Teamwork

Willingness to learn

Education

High school graduate or equivalent preferred

Job description

Food Lion in Durham, NC is hiring to provide fast, friendly service and support to customers through our To-Go and front-end operations. You will greet customers, assist with orders, verify IDs for alcohol, and ensure accurate scanning, bagging and labeling of purchases.

As part of our team, you’ll follow Food Lion policies, participate in training, and maintain a neat appearance in uniform. This role emphasizes teamwork, safety, and delivering an easy, fresh and affordable shopping experience.