To Go Operations Lead (Online Orders & Front End)

Food Lion; Grovetown (GA); On-site; USD 42,000 - 56,000; Full time

Job summary

Food Lion in Grovetown, GA is seeking a Front End Lead to oversee Food Lion To Go operations and supervise department associates. You will hire, train, and develop staff, manage schedules, and ensure timely online order fulfillment with a focus on service excellence.

The role requires strong leadership, excellent interpersonal skills, and the ability to meet budgetary and safety standards. Equity and equal opportunity employment are emphasized by the company.

Qualifications

• High school diploma or equivalent preferred.
• Ability to lead and manage a team.
• Strong understanding of store operations and merchandising techniques preferred.
• Excellent interpersonal, organizational, communication and customer service skills.
• Willingness to learn multiple tasks and technical requirements of the job.
• Must meet minimum age requirements to perform specific job functions.
• Certified Food Safety Manager accreditation or ability to achieve accreditation within 90 days; accreditation maintained during employment.

Responsibilities

• Manages Food Lion To Go operations, including hiring, training and developing department associates.
• Supervise performance of department associates and conduct formal performance appraisals for direct reports.
• Maintain effective work schedules for To Go associates to meet online order demands.
• Provide leadership and motivate store team to reflect guiding principles and values.
• Support achievement of budgeted financial and operating results.
• Partner with department managers to ensure fresh orders and handle out-of-stock items properly.
• Ensure return-to-stock items are managed promptly, especially perishable items.
• Deliver outstanding customer service and use product knowledge to meet customer expectations.
• Control store expenses through proper ordering and equipment care.
• Understand and utilize company tools and systems (ACIS, scheduling, CAO, reports).
• Maintain department appearance, quality, safety, and sanitation.

Skills

Leadership

Team management

Customer service

Communication skills

Problem solving

Attention to safety

Education

High school diploma or equivalent

Tools

Computers / POS systems

Handheld devices

Job description

Food Lion in Grovetown, GA is seeking a Front End Lead to oversee Food Lion To Go operations and supervise department associates. You will hire, train, and develop staff, manage schedules, and ensure timely online order fulfillment with a focus on service excellence.

The role requires strong leadership, excellent interpersonal skills, and the ability to meet budgetary and safety standards. Equity and equal opportunity employment are emphasized by the company.