To-Go Associate: Fast, Friendly Grocery Pickup

RowanEDC Partnership; North Carolina; On-site; USD 17,000 - 25,000; Full time

Job summary

Food Lion is seeking a Store Associate to provide fast, friendly service and support the To-Go lead in maintaining standards. You will interact with customers, handle orders, and help ensure accurate scanning, bagging and labeling of items in a fast-paced environment.

The role emphasizes customer service, teamwork, and adherence to company policies. Physical requirements include standing, light lifting, and safety compliance throughout shifts.

Qualifications

• High school graduate or equivalent preferred.
• Good interpersonal, communication and customer service skills.
• Desire to work in a team environment.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Must meet minimum age requirements, when applicable, to perform specific job functions.

Responsibilities

• Smile, greet each customer, use name when possible and provide prompt, accurate service.
• Exhibit behaviors aligned with Food Lion's values and strategy.
• Assist customers with ordering and substitutions when requested.
• Scan, bag, and label purchases accurately and efficiently.
• Verify IDs and follow policies for alcoholic beverage sales.
• Assist customers picking up orders and complete accountability forms.
• Maintain a neat uniform and clean appearance.
• Follow store policies, protect store assets, and report safety issues.

Skills

Customer service

Communication

Teamwork

Interpersonal skills

Ability to multitask

Education

High school diploma or equivalent

Job description

Food Lion is seeking a Store Associate to provide fast, friendly service and support the To-Go lead in maintaining standards. You will interact with customers, handle orders, and help ensure accurate scanning, bagging and labeling of items in a fast-paced environment.

The role emphasizes customer service, teamwork, and adherence to company policies. Physical requirements include standing, light lifting, and safety compliance throughout shifts.