To-Go Experience Specialist — Flexible & Growth-Focused

Tatsu-Ya; Houston (TX); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Flexible scheduling

Paid training

Advancement opportunities

Free meals on shifts

Referral rewards

Discounts at all Tatsu-Ya locations

Family meal

Job summary

Tatsu-Ya is seeking a To-Go Specialist for our new Houston Bellaire location to ensure accurate pickup orders and uphold hospitality standards.

You will verify order details, pack ramen, sides, bombs, and utensils, perform final quality checks, and coordinate with BOH/FOH to manage ticket flow and waits. This role supports fast-paced service while maintaining food safety and presentation.

Qualifications

• Must be 18+ years old.
• Valid Food Handlers certification (TABC only if required by location).
• Ability to lift 25–50 lbs and stand for prolonged periods.

Responsibilities

• Greet pickup guests promptly and verify order details with a friendly handoff.
• Ensure all to-go items are packed correctly and complete (ramen, sides, garnishes, utensils, drinks).
• Perform final quality checks on every order (broth levels, packaging, labeling, presentation).
• Coordinate with BOH and FOH to manage ticket flow, rush orders, and accurate wait times.

Skills

Customer service

Attention to detail

Food safety

Team coordination

Education

Food Handlers certification

Job description

Tatsu-Ya is seeking a To-Go Specialist for our new Houston Bellaire location to ensure accurate pickup orders and uphold hospitality standards.

You will verify order details, pack ramen, sides, bombs, and utensils, perform final quality checks, and coordinate with BOH/FOH to manage ticket flow and waits. This role supports fast-paced service while maintaining food safety and presentation.