To-Go Specialist

Ramen Tatsu-ya; Austin (TX); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Flexible Scheduling

Paid On-the-Job Training

Advancement Opportunities (promotions)

Free Meals During Shifts

Employee Referral Rewards (50% on 1st,

50% on second paycheck)

Discounts at all Tatsu-Ya locations

Family Meal

Job summary

Ramen Tatsu-Ya Slaughter is hiring a To-Go Specialist to deliver accurate, organized pickup orders and ensure quality between kitchen and guest. You will verify order details, pack items correctly, and uphold Tatsu-Ya standards for presentation and packaging.

Join a team focused on hospitality, efficiency, and food safety, with opportunities to grow within promotions from within and employee perks such as free meals during shifts.

Qualifications

• Must be 18+ years old.
• Valid Food Handlers certification (TABC not required unless location dictates).
• Ability to work in a fast-paced environment and lift 25–50 lbs.
• Ability to stand for extended periods and move efficiently in a restaurant.

Responsibilities

• Greet pickup guests promptly and verify order details.
• Ensure all to-go items are packed correctly and completely.
• Perform final quality checks on orders and presentation.
• Coordinate with BOH and FOH to manage ticket flow and wait times.
• Maintain organized to-go staging area and pickup shelf.
• Restock to-go supplies such as bowls, bags, utensils, and labels.
• Assist with opening/closing duties including station organization and cleaning.
• Maintain cleanliness and follow all food safety and allergen protocols.

Skills

Customer service

Food service

Job description

Description

Join the team at Ramen Tatsu-Ya Slaughter!

Perks Include:

• Flexible Scheduling
• Paid On-the-Job Training
• Advancement Opportunities (promotions from within)
• Free Meals During Shifts
• Employee Referral Rewards (50% on first paycheck, 50% on second paycheck)
• Discounts offered at all Tatsu-Ya locations
• Family Meal

Benefits:

• Sick Time Off for full-time employees (5 days)
• Medical, Dental, and Vision Insurance (based on hours worked)

What is the job?

As a To-Go Specialist, you play a critical role in delivering an exceptional ramen experience for all pickup and third-party orders. You are the final quality check point between the kitchen and the guest, ensuring every order is accurate, organized, and packed to Tatsu-Ya standards.

What You’ll Do:

• Greet pickup guests promptly, verify order details, and provide a friendly, efficient handoff
• Ensure all to-go items—including ramen, sides, bombs, garnishes, utensils, and drinks—are packed correctly and completely
• Perform final quality checks on every order, including broth levels, packaging integrity, labeling, and presentation
• Coordinate closely with BOH and FOH teams to manage ticket flow, rush orders, and accurate wait times
• Maintain an organized and clearly labeled to-go staging area and pickup shelf
• Monitor and restock to-go supplies such as bowls, bags, stickers, utensils, ramekins, and labels
• Assist with opening and closing duties, including tablet setup, station organization, and cleaning
• Maintain cleanliness and follow all food safety, sanitation, and allergen protocols
• Work with urgency and purpose to support high-volume service while maintaining accuracy and hospitality

Requirements

• Must be 18+ years old
• Valid Food Handlers certification (TABC only if required by location)
• Ability to work in a fast-paced environment and lift 25–50 lbs
• Ability to stand for prolonged periods and move efficiently throughout the restaurant