To-Go Customer Service Associate

Food Lion; Oxford (NC); On-site; USD 24,000 - 30,000; Full time

Job summary

Food Lion in Oxford, NC is seeking a friendly, reliable associate to assist the To-Go Lead in delivering fast, accurate service. You will greet customers, process orders, and help pick up online orders while maintaining store standards and safety guidelines.

The role emphasizes teamwork, customer engagement, and efficient checkout, with training provided. Key responsibilities include scanning, bagging, labeling purchases, verifying IDs for age-restricted items, and supporting daily operations in

Qualifications

• High school diploma or equivalent preferred.
• Good interpersonal, communication and customer service skills.
• Desire to work in a team environment.
• Ability to learn multiple tasks and technical requirements of the job.
• Must meet minimum age requirements where applicable.

Responsibilities

• Provide fast, friendly service to customers and assist To-Go Lead in maintaining standards.
• Shop multiple customer orders using designated tools and equipment.
• Scan, bag and label purchases accurately while following policy.
• Verify IDs for alcohol sales and assist customers with order pickup.
• Perform duties as assigned and complete CBT/Training Aid courses.

Skills

Customer service

Interpersonal skills

Teamwork

Communication

Education

High school diploma

Job description

Food Lion in Oxford, NC is seeking a friendly, reliable associate to assist the To-Go Lead in delivering fast, accurate service. You will greet customers, process orders, and help pick up online orders while maintaining store standards and safety guidelines.

The role emphasizes teamwork, customer engagement, and efficient checkout, with training provided. Key responsibilities include scanning, bagging, labeling purchases, verifying IDs for age-restricted items, and supporting daily operations in