To-Go Associate: Fast, Friendly Customer Service

Food Lion; Nashville (NC); On-site; USD 17,000 - 25,000; Full time

Job summary

Food Lion is seeking a friendly Retail Associate in Nashville, NC to deliver fast, helpful service and support the To-Go program. You will greet customers, assist with orders, and ensure accurate checkout while upholding Food Lion standards.

The role emphasizes team collaboration, customer engagement, and adherence to store policies, with the ability to meet physical requirements and lift up to 50 lbs as needed.

Qualifications

• Good interpersonal, communication and customer service skills.
• Desire to work in a team environment.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Must meet minimum age requirements, when applicable, to perform specific job functions.

Responsibilities

• Smiles, greets each customer, uses name whenever possible and provides prompt, accurate and friendly service while engaging customers to create a positive shopping experience.
• Exhibit behaviors that align with Food Lion's guiding principles, core values, vision, and strategy.
• Ability to shop multiple customer orders using the designated tools and equipment.
• Recognize or differentiate between all types of produce carried in the store, including differences between a similar classes of products (e.g., apples, lettuce, etc.).
• Substitute items when requested.
• Scan, bag, and label the purchase efficiently and accurately, while following established company policy and procedure.
• Verify all customer IDs presented and observe store policies pertaining to the sale of alcoholic beverages.
• Assist customers picking up orders.
• Complete Accountability Form from end to end process.
• Is courteous and helpful to other associates.

Skills

Customer service

Teamwork

Communication

Willingness to learn

Education

High school diploma or equivalent

Job description

Food Lion is seeking a friendly Retail Associate in Nashville, NC to deliver fast, helpful service and support the To-Go program. You will greet customers, assist with orders, and ensure accurate checkout while upholding Food Lion standards.

The role emphasizes team collaboration, customer engagement, and adherence to store policies, with the ability to meet physical requirements and lift up to 50 lbs as needed.