To-Go Associate - Fast, Friendly Grocery Pick-Up

Food Lion; Burlington (NC); On-site; USD 17,000 - 21,000; Full time

Job summary

Food Lion in Burlington, NC is hiring for a Front End/To-Go associate to provide fast, friendly service and support the To-Go lead in meeting customer service standards.

You will assist customers with orders, scan and bag items, and ensure accurate labeling while adhering to company policies. The role requires teamwork, basic computer skills, and physical ability to lift up to 50 lbs and stand during shifts.

Qualifications

• High school graduate or equivalent preferred.
• Good interpersonal, communication and customer service skills.
• Desire to work in a team environment.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Must meet minimum age requirements, when applicable, to perform specific job functions.

Responsibilities

• Greet customers and provide prompt, friendly service.
• Engage customers to create a positive shopping experience.
• Assist with item substitutions and special requests.
• Scan, bag and label purchases efficiently.
• Verify IDs for alcoholic beverage purchases.
• Support customers picking up orders.
• Follow store policies and procedures.
• Maintain uniform and neat appearance.
• Observe safety and report issues.
• Complete CBT and training courses.

Skills

Interpersonal skills

Communication skills

Customer service

Education

High school graduate or equivalent

Job description

Food Lion in Burlington, NC is hiring for a Front End/To-Go associate to provide fast, friendly service and support the To-Go lead in meeting customer service standards.

You will assist customers with orders, scan and bag items, and ensure accurate labeling while adhering to company policies. The role requires teamwork, basic computer skills, and physical ability to lift up to 50 lbs and stand during shifts.