TMS Therapy Technician: Patient Care & Coordination

Clearwave Mental Health; New York (NY); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Health insurance

PTO

401k

Job summary

Clearwave Mental Health in Valhalla, NY is seeking a TMS Technician to coordinate patient care using Transcranial Magnetic Stimulation for depression. You will educate patients, administer treatments under physician direction, and handle insurance pre-authorizations for services.

The role emphasizes strong communication, attention to detail, and the ability to respond in emergencies. Training on the TMS device is provided and prior healthcare experience is helpful.

Qualifications

• Health care experience preferred but not required.
• Two or more years of related experience in a customer or patient-facing role.
• Basic life support certification.
• Experience operating a medical device.

Responsibilities

• Coordinate patient schedules for TMS treatment.
• Provide support during treatment to patients with depression or anxiety.
• Troubleshoot and resolve issues with patient comfort, coil contact, and TMS setup.
• Administer psychiatric rating scales and assist with scale completion.
• Handle incoming calls to educate patients, collect payments and verify insurance.
• Schedule patients and coordinate new patient appointments and follow-ups.
• Administer TMS treatment per Psychiatric Protocol with provided training.
• Monitor patient experiences during care.
• Write patient notes in the EMR system.
• Work with insurances on prior authorizations.

Skills

Strong communication

Accuracy

Patient monitoring

Emergency response

Team player

Tools

EMR system

Job description

Clearwave Mental Health in Valhalla, NY is seeking a TMS Technician to coordinate patient care using Transcranial Magnetic Stimulation for depression. You will educate patients, administer treatments under physician direction, and handle insurance pre-authorizations for services.

The role emphasizes strong communication, attention to detail, and the ability to respond in emergencies. Training on the TMS device is provided and prior healthcare experience is helpful.