TMS Technician - Patient Care & Clinic Operations Lead

Socket.dev; Pasadena (CA); On-site; USD 36,000 - 39,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Life and disability coverage

401k and 401k matching

Paid sick, time off, and holidays

Employee Assistance Program

Professional development opportunities

Wellness or support programs

Job summary

Neuro Wellness Spa in Pasadena is seeking a TMS Technician to coordinate and deliver Transcranial Magnetic Stimulation services. You will manage schedules, operate TMS devices, monitor outcomes, and maintain records, ensuring patient comfort and clinic efficiency.

Responsibilities include patient interaction, administrative duties, equipment maintenance, HIPAA compliance, and staff training. Excellent communication and organizational skills are essential to support a compassionate care team.

Qualifications

• Minimum 18 years old.
• High School Diploma / GED required.
• Experience with patients with anxiety and depression preferred.
• 1–3 years of experience in customer service or clinical care preferred.
• Associate degree in healthcare or related field preferred.
• Experience with DrChrono and EHR software preferred.

Responsibilities

• Greet patients and ensure a positive experience.
• Schedule and reschedule TMS appointments.
• Administer TMS treatments per physician protocols.
• Maintain patient records in DrChrono and OutcomesAI.
• Ensure HIPAA compliance and accurate documentation.
• Assist with training new TMS technicians.

Skills

Excellent communication

Multi-tasking

Customer service

Attention to detail

Phone presence

Organizational skills

Education

High School Diploma / GED

Associate degree preferred

Tools

DrChrono

Microsoft Word

Excel

Apple iOS

Job description

Neuro Wellness Spa in Pasadena is seeking a TMS Technician to coordinate and deliver Transcranial Magnetic Stimulation services. You will manage schedules, operate TMS devices, monitor outcomes, and maintain records, ensuring patient comfort and clinic efficiency.

Responsibilities include patient interaction, administrative duties, equipment maintenance, HIPAA compliance, and staff training. Excellent communication and organizational skills are essential to support a compassionate care team.