TMS Technician — Patient Care & Clinic Operations

Neuro Wellness Spa; Newport Beach (CA); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Life and disability coverage

401k and 401k matching

Paid sick, time off, and holidays

Employee Assistance Program

Professional development opportunities

Wellness or support programs

Job summary

Neuro Wellness Spa in California is seeking a TMS Technician to oversee TMS treatments, manage schedules, and support clinic operations. You will monitor devices, maintain records, and train new staff while ensuring patient comfort and safety.

You will collaborate with Medical Directors and Clinic Managers, handle administrative duties in DrChrono and OutcomesAI, and assist with equipment maintenance, stock, and HIPAA compliance. This position is full-time, on-site in Newport Beach/Brea area.

Qualifications

• Minimum 18 years old.
• High School Diploma / GED required.
• Experience working with patients with anxiety and depression, preferred.
• 1-3 years of experience in customer service or clinical care, preferred.
• Associate degree in healthcare or related field, preferred.
• Experience with DrChrono and Microsoft Office is preferred.

Responsibilities

• Welcome patients warmly and ensure a positive experience.
• Schedule, reschedule, and manage TMS appointments.
• Administer TMS treatments per protocols with accuracy.
• Maintain patient records in DrChrono and OutcomesAI.
• Ensure HIPAA compliance and confidentiality of records.
• Assist with equipment maintenance and inventory management.
• Train new TMS technicians and site staff.

Skills

Communication skills

Multi-tasking

Customer service

DrChrono

iOS proficiency

Office software

MS Word/Excel

Organizational skills

Education

High school diploma

Associate degree

Tools

DrChrono

Apple iOS

Word

Excel

Job description

Neuro Wellness Spa in California is seeking a TMS Technician to oversee TMS treatments, manage schedules, and support clinic operations. You will monitor devices, maintain records, and train new staff while ensuring patient comfort and safety.

You will collaborate with Medical Directors and Clinic Managers, handle administrative duties in DrChrono and OutcomesAI, and assist with equipment maintenance, stock, and HIPAA compliance. This position is full-time, on-site in Newport Beach/Brea area.