TMS Technician/Admin Support

Arc Health; Beachwood (DE); On-site; USD 51,577,000 - 57,308,000; Full time

Job summary

ARC Psychiatry in Beachwood, OH is seeking a TMS Technician/Admin Support to join our in-person team. You will assist with setup and delivery of daily TMS treatments and support related therapies, while performing front desk duties and coordinating patient care alongside clinicians.

The role requires a Certified/Registered Medical Assistant with a year of healthcare experience, strong English communication, and a passion for patient care.

Qualifications

• Certified or Registered Medical Assistant with at least one year experience in healthcare settings.
• Behavioral Health experience preferred.
• Excellent written and verbal communication skills in English.
• Strong ability to multi-task, prioritize, and stay focused.

Responsibilities

• Assisting providers during initial TMS appointments and ongoing daily TMS sessions;
• Assisting patients with neurofeedback treatments;
• Rooming patients and setting up for neuropsychiatric testing and evaluation;
• Checking patient vitals as needed;
• Charting information in EMR daily;
• Maintaining treatment and testing rooms clean and organized;
• Following PPE and disinfection guidelines;
• Monitoring patients during treatment and testing;
• Collaborating with Practice Manager and staff;
• Maintaining HIPAA and OSHA compliance;
• Handling medical records confidentially;
• Assisting with authorizations and insurance documents.

Skills

Certified Medical Assistant

Behavioral Health Experience

Interpersonal Skills

Multitasking

English Communication

Tools

EMR systems

Microsoft Word

Microsoft Office

Job description

Description

TMS Technician/Admin Support

Location: This is an in person position based out of Beachwood, OH

Professional Area: Non Clinical, Admin Dept

Schedule: Monday-Friday, 8:30am-5:00pm but flexible to come in early or stay late if there is an 8am patient or a 5pm patient .

Compensation: $18.00- $20.00/hr, paid bi-weekly

Classification: W-2 Employee, Full-Time, Non-Exempt

Job Summary

As a TMS Technician, you will work closely with our team of mental health professionals to provide Transcranial Magnetic Stimulation therapy, a non-invasive treatment for individuals with depression and other mental health conditions. TMS Technician is responsible for assisting with setting up, and delivering daily TMS treatments to patients, assisting with Spravato treatments if applicable, performing neuropsychiatric testing if applicable, administering EEGs and neurofeedback treatments if applicable, cooperatively working alongside providers, performing front desk duties, and additional tasks when requested. TMS Technician/MA shall work closely with clinicians, the Practice Manager, and support staff who manage all patient inquiries, intakes, and other TMS, and other Practice operations.

Responsibilities:

• Assisting providers during initial TMS appointments and administering ongoing daily TMS treatment sessions;
• Assisting patients with neurofeedback treatments;
• Rooming patients and setting them up for neuropsychiatric testing and evaluation;
• Checking patient vitals as needed;
• Charting relevant information in electronic medical record (EMR) system daily;
• Keeping treatment and testing rooms clean and organized at all times, including preparation and clean-up of treatment and testing room before and after patients;
• Following applicable guidelines regarding PPE and disinfecting of the treatment room / other areas;
• Monitoring of patients during treatment and testing;
• Keeping in contact and working closely with Practice Manager;
• Performing all duties and responsibilities assigned by the Practice Manager;
• Assisting patients with disabilities, including those wheelchair-bound;
• Assisting in emergency situations;
• Maintaining HIPAA and OSHA compliance;
• Handling all documents and medical records in a confidential manner and in compliance with HIPAA and other applicable laws and regulations;
• Obtaining and recording of patient consents and related documents, if applicable;
• Performing clinical support duties as assigned, including contacting insurance companies for authorizations, completing documents, etc.;
• Maintaining professional demeanor and high level of service, at all times, with Company's patients, employees and business contacts;
• Following treatment protocol(s) as instructed, including reporting treatment progress;
• Providing a safe and therapeutic environment for patient care;
• Maintaining a high degree of accuracy regarding all details;
• Assuming other duties and responsibilities as assigned.

Requirements

Requirements:

• Certified or Registered Medical Assistant with at least one year experience in the healthcare setting;
• Behavioral Health experience preferred;
• Must be comfortable with hands on patient care;
• Must be passionate about patient care and possess excellent interpersonal skills;
• Strong ability to multi-task, prioritize, and stay focused;
• Excellent written and verbal communication skills in English language;
• Strong attention to detail, accuracy and organizational skills;
• Great ability to work collaboratively and having excellent team building skills;
• Adequate understanding of billing and collection practices preferred;
• Physically able to walk, stand, lift, stoop and bend;
• Proficiency in Microsoft Word. Proficiency in Microsoft Office preferred;
• Possess adaptability and initiative;
• Ability to maintain confidentiality.
• Ability to function well independently, as well as a member of a team, ability to work productively and effectively

About ARC Psychiatry:

ARC Psychiatry evaluates, treats, and manages behavioral health conditions using innovative, holistic approaches designed to improve well-being and quality of life. With multiple locations throughout Northeast Ohio, our compassionate team offers comprehensive services including medication management, therapy, TMS, genetic testing, and psychological assessment to adults 18 and older. We partner with local health systems to deliver coordinated, high-quality psychiatric and mental health care across in-person and telemedicine settings.

ARC Psychiatry is committed to fostering a diverse, equitable, and inclusive workplace where all individuals feel valued, respected, and supported. We believe diversity of backgrounds, experiences, and perspectives strengthens our teams and enhances the care we provide to the communities we serve.

ARC Psychiatry is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other status protected by applicable law.

ARC Psychiatry is also committed to providing reasonable accommodations to qualified individuals with disabilities throughout the recruitment process. Accommodation requests may be submitted to [e-mail].