TMS Intake Coordinator: Patient Care & Scheduling

Transformations Care Network; Boston (MA); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Competitive compensation

Medical, dental, vision benefits

401K plan

Flexible schedule

Job summary

Northeast Health Services in Boston, a member of Transformations Care Network, is seeking a TMS Intake Coordinator to coordinate patient, provider, appointment-setting, and records activities. You will support high-quality mental health care and maintain practice policies.

Join a client-centered team and help transform lives by managing schedules, eligibility, documentation, and communications. Prior experience in medical office and HIPAA knowledge are valued; willingness to travel to other

Qualifications

• Advanced computer skills
• Strong communication and interpersonal skills
• Completion of TMS Certification during training
• Knowledge of medical terminology
• Understand and comply with HIPAA
• CPR certification (preferred)
• Associate or bachelor’s degree (preferred)
• 1+ years of medical office experience (preferred)
• Knowledge of medical authorizations (preferred)

Responsibilities

• Provide excellent patient assistance and build trust with patients.
• Answer, assist, and direct incoming patient calls and adjust schedules.
• Coordinate scheduling and maintain patient appointments.
• Coordinate collection and preparation of financial and operations reports.
• Administer psychiatric rating scales and document outcomes.
• Make initial contact with referrals and conduct pre-assessment.
• Ensure office spaces are clean and organized.
• Investigate and communicate insurance coverage and verification issues.

Job description

Northeast Health Services in Boston, a member of Transformations Care Network, is seeking a TMS Intake Coordinator to coordinate patient, provider, appointment-setting, and records activities. You will support high-quality mental health care and maintain practice policies.

Join a client-centered team and help transform lives by managing schedules, eligibility, documentation, and communications. Prior experience in medical office and HIPAA knowledge are valued; willingness to travel to other