TMS Technician

Northeast Health Services; Taunton (MA); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Low-cost virtual care

Dependent & domestic partner coverage

401K

Job summary

Northeast Health Services in Taunton, MA is seeking a TMS Technician to oversee TMS clinical services and provide exceptional client care. You will set up the TMS device, monitor sessions, document outcomes, and manage scheduling while upholding privacy and safety standards.

The role emphasizes compassionate communication, accurate record-keeping, and collaboration with clinicians to support treatment for depression and related disorders. Training and certification in TMS are included.

Qualifications

• High School Diploma or GED required.
• Associate or Bachelor's degree preferred.
• 1+ years of medical office experience preferred.
• Medical Assistant training preferred.
• Knowledge of medical terminology.
• HIPAA compliance required.
• CPR certification required or willing to obtain.
• Completion of TMS Certification during training.

Responsibilities

• Set up TMS device and monitor treatment sessions for client comfort and treatment accuracy.
• Enter client information and record session notes and superbill daily.
• Provide compassionate client care and build trust with clients.
• Administer psychiatric rating scales and document outcomes.
• Schedule and maintain client appointments across services.
• Troubleshoot TMS setup and resolve issues during treatment.
• Communicate concerns to TMS coordinator, clinical director, or physician.
• Follow company policies and adhere to state and federal regulations.

Skills

Excellent customer service

Strong communication skills

Empathy and rapport building

Education

High School Diploma or GED

Associate or Bachelor's Degree (Preferred)

1+ years of medical office experience (Preferred)

Medical Assistant training (Preferred)

Knowledge of medical authorizations (Preferred)

Completion of TMS Certification during training

Knowledge of medical terminology

HIPAA compliance

CPR Certification (or willing to obtain)

Job description

At Northeast Health Services, a member of Transformations Care Network (TCN), we are committed to improving access to the highest-quality mental health care in our local communities. As a TMS Technician, you'll be an essential part of our clinical support team. We are committed to providing clinically excellent, transformative mental health care to our clients and TMS is a core part of this mission.

TMS Techs work directly with clients to provide future-oriented and evidence-based treatments. Your primary role is to oversee TMS clinical services as well as provide exceptional customer service to make sure the highest quality work standards are achieved and maintained according to practice policies and procedures. These team members appreciate the ability to build rapport with clients and support them as they receive relief from treatment resistant depression. In this role, you will be able to witness the powerful impact of our services on the clients you work with as they find hope in your support.

Key Responsibilities:

• Provide TMS treatment according to specific physician protocols: Set up the TMS medical device and monitor all aspects of the treatment sessions for client comfort and treatment accuracy.
• Accurately enter all client information required into the system and record session notes and superbill by end of the day.
• Effective communication skills that provide support, reflective listening, and compassion to clients struggling with depression or other various disorders
• Provide excellent client care and treat them with compassion while developing trust and rapport.
• Administer psychiatric rating scales and document outcomes on modalities.
• Schedule and maintain client appointments relative to all services offered that encompass client treatment.
• Have flexibility with time schedules to fit client needs and requirements.
• Answer client phone calls and adjust the schedule to client needs, as necessary.
• Maintain client safety by wearing personal protective equipment as required.
• Assist with the client resource center and integrate the current and potential client.
• Investigate and communicate insurance coverage and verification issues.
• Troubleshoot and resolve issues with client comfort, coil contact, and TMS system set-up throughout treatment.
• Possess basic clinical assessment skills to identify real or potential adverse events during treatment where treatment should be interrupted or terminated.
• Communicate concerns to the TMS coordinator, clinical director, or physician when necessary.
• Follows company policies and procedures as well as adhering to state and/or federal regulations.
• Work with the necessary Neuronetics or other various representatives to accomplish other various duties.

Qualifications:

• High School Diploma or GED
• Associate or Bachelor's Degree (Preferred)
• 1 or more years of medical office experience (Preferred)
• Medical Assistant training (Preferred)
• Knowledge of medical authorizations (Preferred)
• Completion of TMS Certification during training
• Knowledge of medical terminology
• Understand and comply with HIPAA.
• CPR Certified (or willing to obtain certification)

Explore the Advantages of Joining Our Team:

• Enjoy competitive compensation and a wide range of benefits, including medical, dental, vision, low-cost virtual care, dependent and domestic partner coverage, 401K, and more, designed to support your well-being and financial security.
• Immers each in a community united by a deep commitment to enhance mental health and revolutionize client care.
• Embrace a journey of continuous learning, guided by seasoned professionals, fostering your career growth in a nurturing environment.
• Play a pivotal role in reshaping behavioral health, with your efforts directly improving client lives.
• Thrive in an environment that celebrates collaborative success, driven by effective communication and unity.
• Receive comprehensive onboarding and ongoing educational resources, tailored to cultivate your talents, and assure your triumph in your role.

Northeast Health Services is committed to fair and equitable compensation practices. The hourly compensation range for this role is $20 – $25. Actual compensation may vary based on licensure, experience, market-driven enhancements, and incentive opportunities available for this role. These ranges represent our current standard compensation practices and may be adjusted over time to remain competitive and aligned with organizational needs.

Transformations Care Network is an equal opportunity employer, committed to fostering an inclusive and diverse workplace.