TMRG Program Manager – Culture & Engagement

Chewy, Inc.; Plantation (FL); Hybrid; USD 96,000 - 153,000; Full time

Benefits offered by this job

401k plan

Annual equity grant

Bonus eligibility

Job summary

Chewy is seeking a TMRG Program Manager to lead the enterprise Team Member Resource Group program within Human Resources, driving strategy, governance, and scalable initiatives across Chewy’s diverse workforce.

You will partner with executives, translate priorities into actionable plans, manage budgets, and develop onboarding resources to empower TMRG leaders while measuring impact on culture and engagement.

Qualifications

• 5+ years of experience in Human Resources, Employee Experience, Organizational Development, Program Management, or related fields, with experience leading complex, cross-functional initiatives
• Demonstrated ability to navigate ambiguity, identify systemic challenges, develop scalable solutions, and balance business priorities with Team Member needs
• Exceptional written, verbal, and presentation skills with the ability to communicate effectively across organizational levels
• Proficiency with collaboration tools and platforms (e.g., SharePoint, program dashboards, project management tools) preferred
• Experience supporting employee resource groups, employee engagement, inclusion initiatives, or related programs that strengthen connection, belonging, and the employee experience

Responsibilities

• Translate priorities into an enterprise TMRG strategy, roadmap, and annual operating plan aligned with Chewy’s culture and Operating Principles
• Lead the TMRG portfolio from planning through execution, including the annual TMRG Summit, with clear priorities, milestones, accountability, and measurable outcomes
• Build and maintain governance frameworks, operating standards, leadership structures, and resources that clarify expectations and help TMRG leaders operate effectively
• Lead annual planning and governance processes, including focus areas, leadership transitions, succession planning, and program readiness; partnering with Legal, Public Relations, Internal Communications, and HR to establish decision rights, approval processes, and communication guardrails
• Oversee TMRG budgets, resource allocation, vendors, and technology platforms; identifying ways to improve efficiency, scalability, and the Team Member experience
• Serve as a strategic partner to TMRG leaders, providing guidance and developing onboarding, enablement, and development resources that strengthen their ability to lead successful programs
• Influence cross-functional stakeholders and resolve complex challenges by balancing Team Member needs with organizational considerations
• Grow TMRG awareness, membership, participation, and engagement through accessible models for in-office, remote, hybrid, and frontline Team Members; strengthening ties to broader culture, engagement, and Hub initiatives
• Foster collaboration across TMRGs and elevate member insights to inform enterprise priorities; using quantitative and qualitative data to assess program health, measure impact, identify improvements, and support sustainable delivery.

Skills

Cross-functional collaboration

Program management

Communication skills

Stakeholder management

Data-driven decision making

Tools

SharePoint

Dashboard tools

Project management tools

Job description

Chewy is seeking a TMRG Program Manager to lead the enterprise Team Member Resource Group program within Human Resources, driving strategy, governance, and scalable initiatives across Chewy’s diverse workforce.

You will partner with executives, translate priorities into actionable plans, manage budgets, and develop onboarding resources to empower TMRG leaders while measuring impact on culture and engagement.