Team Member (Employee) Resource Group Program Manager

Chewy, Inc.; Plantation (FL); Hybrid; USD 96,000 - 153,000; Full time

Benefits offered by this job

401k plan

Annual equity grant

Bonus eligibility

Job summary

Chewy is seeking a TMRG Program Manager to lead the enterprise Team Member Resource Group program within Human Resources, driving strategy, governance, and scalable initiatives across Chewy’s diverse workforce.

You will partner with executives, translate priorities into actionable plans, manage budgets, and develop onboarding resources to empower TMRG leaders while measuring impact on culture and engagement.

Qualifications

• 5+ years of experience in Human Resources, Employee Experience, Organizational Development, Program Management, or related fields, with experience leading complex, cross-functional initiatives
• Demonstrated ability to navigate ambiguity, identify systemic challenges, develop scalable solutions, and balance business priorities with Team Member needs
• Exceptional written, verbal, and presentation skills with the ability to communicate effectively across organizational levels
• Proficiency with collaboration tools and platforms (e.g., SharePoint, program dashboards, project management tools) preferred
• Experience supporting employee resource groups, employee engagement, inclusion initiatives, or related programs that strengthen connection, belonging, and the employee experience

Responsibilities

• Translate priorities into an enterprise TMRG strategy, roadmap, and annual operating plan aligned with Chewy’s culture and Operating Principles
• Lead the TMRG portfolio from planning through execution, including the annual TMRG Summit, with clear priorities, milestones, accountability, and measurable outcomes
• Build and maintain governance frameworks, operating standards, leadership structures, and resources that clarify expectations and help TMRG leaders operate effectively
• Lead annual planning and governance processes, including focus areas, leadership transitions, succession planning, and program readiness; partnering with Legal, Public Relations, Internal Communications, and HR to establish decision rights, approval processes, and communication guardrails
• Oversee TMRG budgets, resource allocation, vendors, and technology platforms; identifying ways to improve efficiency, scalability, and the Team Member experience
• Serve as a strategic partner to TMRG leaders, providing guidance and developing onboarding, enablement, and development resources that strengthen their ability to lead successful programs
• Influence cross-functional stakeholders and resolve complex challenges by balancing Team Member needs with organizational considerations
• Grow TMRG awareness, membership, participation, and engagement through accessible models for in-office, remote, hybrid, and frontline Team Members; strengthening ties to broader culture, engagement, and Hub initiatives
• Foster collaboration across TMRGs and elevate member insights to inform enterprise priorities; using quantitative and qualitative data to assess program health, measure impact, identify improvements, and support sustainable delivery.

Skills

Cross-functional collaboration

Program management

Communication skills

Stakeholder management

Data-driven decision making

Tools

SharePoint

Dashboard tools

Project management tools

Job description

Job Description:

Our Opportunity

Chewy is seeking a TMRG Program Manager to join our Culture & Development team within Human Resources. This individual contributor role will lead the strategy, governance, and execution of Chewy’s enterprise Team Member Resource Group (TMRG) program, strengthening connection, belonging, and engagement across our diverse workforce. As a key driver of Chewy’s Culture & Development priorities, this role will evolve TMRGs into scalable, sustainable programs that empower Team Member leaders, amplify Team Member voices, and deliver measurable business and cultural impact.

The ideal candidate is a strategic thinker, strong operator, and collaborative influencer who can translate enterprise priorities into actionable solutions, navigate complex stakeholder relationships, and balance program consistency with the unique needs of different business units. Through innovative program design, executive partnerships, and data-driven decision-making, this role will shape the future of TMRGs at Chewy.

What You’ll Do:

• Translate priorities into an enterprise TMRG strategy, roadmap, and annual operating plan aligned with Chewy’s culture and Operating Principles
• Lead the TMRG portfolio from planning through execution, including the annual TMRG Summit, with clear priorities, milestones, accountability, and measurable outcomes
• Build and maintain governance frameworks, operating standards, leadership structures, and resources that clarify expectations and help TMRG leaders operate effectively
• Lead annual planning and governance processes, including focus areas, leadership transitions, succession planning, and program readiness; partnering with Legal, Public Relations, Internal Communications, and HR to establish decision rights, approval processes, and communication guardrails
• Oversee TMRG budgets, resource allocation, vendors, and technology platforms; identifying ways to improve efficiency, scalability, and the Team Member experience
• Serve as a strategic partner to TMRG leaders, providing guidance and developing onboarding, enablement, and development resources that strengthen their ability to lead successful programs
• Influence cross-functional stakeholders and resolve complex challenges by balancing Team Member needs with organizational considerations
• Grow TMRG awareness, membership, participation, and engagement through accessible models for in-office, remote, hybrid, and frontline Team Members; strengthening ties to broader culture, engagement, and Hub initiatives
• Foster collaboration across TMRGs and elevate member insights to inform enterprise priorities; using quantitative and qualitative data to assess program health, measure impact, identify improvements, and support sustainable delivery.

What You’ll Need:

• 5+ years of experience in Human Resources, Employee Experience, Organizational Development, Program Management, or related fields, with experience leading complex, cross-functional initiatives
• Proven ability to independently develop, implement, and continuously improve enterprise programs, translating strategic priorities into actionable plans and measurable outcomes.
• Experience supporting employee resource groups, employee engagement, inclusion initiatives, or related programs that strengthen connection, belonging, and the employee experience
• Demonstrated ability to navigate ambiguity, identify systemic challenges, develop scalable solutions, and balance business priorities with Team Member needs
• Strong ability to build trusted relationships, influence senior leaders, and navigate complex cross-functional partnerships without direct authority
• Experience establishing success measures, managing budgets and resources, analyzing program performance, and translating insights into recommendations that drive continuous improvement
• Exceptional written, verbal, and presentation skills, with the ability to communicate effectively across organizational levels
• Proficiency with collaboration tools and platforms (e.g., SharePoint, program dashboards, project management tools) preferred

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The base salary range for this role is $95,500 - $152,500.00.

• The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate’s relevant experience, education, and work location. In addition, this position is eligible for 401k and a new hire and annual equity grant. C08+ positions may also be eligible for annual bonus.

We offer different types of insurance and benefits, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com.

Exempt salary team members have unlimited PTO, subject to manager approval. Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.

Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [e-mail].

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