Senior Associate Director, Team Member Experience & Engagement

Chewy, Inc.; Minneapolis (MN); On-site; USD 149,000 - 245,000; Full time

Benefits offered by this job

401k and equity grant

Annual bonus

Medical/vision/dental insurance

Job summary

Chewy, Inc. is seeking an Associate Director of Team Member Experience & Engagement to lead enterprise onboarding, experience programs, and culture initiatives across the organization.

This role partners with HR and business leaders to deliver scalable solutions, leveraging workforce insights to improve engagement and overall team member experience. The position reports to the Director of Culture & Development and can be based at Chewy’s offices in Plantation, FL; Bellevue, WA; Minneapolis, MN;

Qualifications

• 10+ years in HR/employee experience with people leadership.
• Bachelor’s degree; advanced degree or certs like SHRM a plus.
• Experience leading enterprise onboarding and engagement programs.
• Ability to translate strategy into scalable, measurable initiatives.

Responsibilities

• Develop scalable onboarding, engagement, and culture initiatives across diverse teams.
• Embed Operating Principles into Team Member experiences and equip leaders.
• Define success measures and use data-driven insights to prioritize improvements.
• Partner with HR and business leaders to align priorities and drive enterprise initiatives.
• Lead change management and cross-functional alignment for adoption.
• Coach and develop a high-performing team with clear priorities.
• Oversee portfolio planning, resources, and timely delivery.
• Translate Culture & Development priorities into scalable programs.
• Lead enterprise-wide initiatives across key moments of the Team Member lifecycle.
• Provide guidance for Team Member Resource Groups.
• Design and improve onboarding experiences with governance and standards.
• Collaborate with HR and business to clarify ownership and measure onboarding effectiveness.

Skills

People leadership

Onboarding programs

Stakeholder management

Data-driven decision making

Communication

Education

Bachelor?s degree or equivalent

Job description

Chewy, Inc. is seeking an Associate Director of Team Member Experience & Engagement to lead enterprise onboarding, experience programs, and culture initiatives across the organization.

This role partners with HR and business leaders to deliver scalable solutions, leveraging workforce insights to improve engagement and overall team member experience. The position reports to the Director of Culture & Development and can be based at Chewy’s offices in Plantation, FL; Bellevue, WA; Minneapolis, MN;