TMP / Board-Up Crew Chief

Thomasville Restoration, LLC; Baltimore (MD); On-site; USD 52,000 - 76,000; Full time

Job summary

Thomasville Restoration is seeking a TMP / Board-Up Crew Chief to lead emergency response efforts across the Mid-Atlantic region. You will supervise on-site teams, ensure safety, document work, and coordinate with insurers and partners during roof tarping, board-ups, and stabilization.

The role requires 2+ years of supervisory experience, roofing repair background, and a readiness to act with urgency and accountability in high-pressure situations.

Qualifications

• 2+ years of supervisory experience.
• Experience in restoration, construction, or emergency services preferred.
• Familiarity with documentation and photo requirements for billing and compliance.

Responsibilities

• Conduct exterior property inspections in emergency and non-emergency situations.
• Perform and oversee emergency roof tarping.
• Perform and oversee board-ups for windows, doors, and structural openings.
• Perform temporary mitigation and stabilization measures.
• Respond to losses involving fire, storm damage, theft, and vehicle impacts.
• Coordinate with insurance carriers, adjusters, and referral partners.
• Accurately document all work using Next Gear Dash, including photos and detailed job notes for billing and compliance.
• Lead, direct, and support team members on-site as needed.
• Flex into structural cleaning and contents operations when volume is low.

Skills

Strong communicator

Leadership

Team supervision

Safety procedures

Emergency response

Tools

Next Gear Dash

Job description

Thomasville Restoration's vision is to be the #1 most trusted and respected restoration company. About Thomasville Restoration Thomasville Restoration’s vision is to be the number one restoration company in the Mid-Atlantic Region. To help achieve this goal and support our growth, we are adding a TMP / Board-Up Crew Chief. This position offers a unique opportunity to support our mission of putting families’ homes and lives back together across the Mid-Atlantic Region while upholding our culture of Family First, Compassion, and Communication.

What You’ll Do

• Conduct exterior property inspections in both emergency and non-emergency situations.
• Perform and oversee emergency roof tarping.
• Perform and oversee board-ups for windows, doors, and structural openings.
• Perform temporary mitigation and stabilization measures.
• Respond to losses involving fire, storm damage, theft, and vehicle impacts.
• Coordinate with insurance carriers, adjusters, and referral partners.
• Accurately document all work using Next Gear Dash, including photos, detailed job notes, and required documentation for billing and compliance.
• Ensure all work is completed safely, efficiently, and in accordance with company standards.
• Lead, direct, and support team members on-site as needed.
• Flex into structural cleaning and contents operations when TMP volume is low.

Who You Are

• Strong communicator with team members, customers, and partners.
• Comfortable working at heights, including ladders and roofs.
• Able to perform effectively in high-pressure emergency environments.
• Demonstrates strong leadership and teamwork.
• Physically capable of lifting, climbing, and performing labor-intensive tasks.
• Experienced with or willing to learn Next Gear Dash.
• Prior experience in restoration, construction, or emergency services preferred.
• Shows up prepared and ready to take action with a high sense of urgency and accountability.
• Detail-oriented, especially with documentation and photo requirements.
• Reliable, accountable, and responsive when duty calls.
• Has at least 2 years of supervisory experience.
• Has roofing repair experience.
• Has 2+ years of emergency board-up and tarp experience.

Your Impact

Your Impact As a TMP / Board-Up Crew Chief, you lead emergency response efforts that help secure damaged homes and commercial properties quickly and safely. Your leadership, documentation, and attention to detail help prevent further loss, support insurance and referral partners, and provide confidence to customers during stressful situations. By responding with urgency and professionalism, you play a critical role in helping Thomasville Restoration protect property and begin the recovery process.

Thomasville Restoration's vision is to be the #1 most trusted and respected restoration company.