TLP Case Manager New Beginnings

New Beginnings, Inc.; Lewiston (ME); Hybrid; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health coverage

Dental insurance

Vision insurance

STD/LTD and Life Insurance

403b with match

Educational reimbursement

Earned Benefit Time

Job summary

New Beginnings, Inc. in Lewiston is seeking a Community Case Manager to support homeless youth through case management, housing assistance, and life skills training within the Transitional Living Program.

This role includes outreach, assessments, and developing individualized service plans to secure positive outcomes. The position involves coordinating with private and public housing providers, conducting weekly youth meetings, and traveling to Augusta or Farmington as needed.

Qualifications

• Bachelor’s degree in a human-services related field or equivalent with 2 years direct service experience.
• Combined five years of education/experience in social, health or behavioral health fields.
• Current Mental Health Rehabilitation Technician/Community (MHRT/C) certification is required.

Responsibilities

• Provide case management for youth in the Maine Transitional Living Program, including assessments and creating service plans.
• Engage with homeless youth, facilitate housing searches, and collaborate with housing providers.
• Maintain weekly contact with youth and document progress in case records.
• Advocate for youth and teach self-advocacy and life skills.
• Coordinate services with community partners and interns.

Skills

Driver's license

Crisis counseling

Knowledge of community resources

Living skills instruction

Substance use awareness

Mental health awareness

Youth advocacy

Education

Bachelor’s degree in human-services field

Bachelor’s degree in non-human service field + 2 years experience

MHRT/C Certification

Job description

Do you have a Mental Health Rehabilitation Technician/Community (MHRT/C Certificate? Do you have a passion for supporting homeless youth in securing positive outcomes? Are you looking for a rewarding career opportunity? If so, then New Beginnings welcomes you to learn more about our Case Manager position within the Transitional Living Program. This position is based in Lewiston with some travel to Augusta and/or Farmington.

We offer a generous benefits package:

• Employer paid Anthem HMO and PPO health coverage for employees
• Delta Dental
• Delta Vision
• Employer paid STD, LTD and Life Insurance
• 403b with a match at one year
• Educational Reimbursement
• 33 days of Earned Benefit Time accrued per year to start

Job Summary:

Provides case management services to youth participating in the Maine Transitional Living Program (TLP). Responsibilities include engaging with homeless youth, assessments, assisting with locating and maintaining permanent housing, group facilitation, and working collaboratively with youth to secure positive outcomes. The Community Case Manager develops a network of community resources and support to meet the needs of this population and uses an experiential learning model to teach independent living skills and decision-making.

Essential Job Functions:

Case Management

• a. Conducts outreach to identify youth in need of TLP services and establishes relationships with youth leading to engagement in the program.
• b. Assesses youth needs and develops individual service plans for assigned youths, utilizing New Beginnings' Model of Care
• c. Works collaboratively with youth to achieve their goals and documents progress through accurate and timely case records.
• d. Advocates for youth in the community and teaches self-advocacy skills to youth.
• e. Transport and accompanies youth to community resources and meetings as appropriate.
• f. Meets with all youth in New Beginnings' TLP supported housing at least weekly, with more frequent meetings as necessary.
• g. Maintains a caseload of up to 14 youth enrolled in the program.
• h. Maintain weekly billable hours.
• i. Conduct assessments for youth entering program to develop goals and care plan.
• j. Collaborates with community partners and interns.
• k. Participates in interviews and assessments for program enrollment of youth.
• l. Develops and maintains cooperative relations with private and public housing providers in the area who manage affordable housing.
• m. Assists youth with housing search process, rental and voucher applications, and rental agreements.
• n. Supports youth in maintaining stable housing through life skills instruction, tenant education, and landlord mediation as needed.

Youth work

• a. Participates in intake interviews, assessments, and enrollment decisions for the program.
• b. Assists youth with developing supportive relationships in the community and through participation in LGBTQ- focused activities.
• c. Teaches independent living skills through instruction and experientially by active participation in chores, cooking, etc.
• d. Assesses and manage crisis situations with all youth.
• e. Carries out program guidelines and expectations for youth; addresses behavioral and performance issues.
• f. Performs random and scheduled apartment safety checks and inspections.
• g. Encourages youth participation in planning and facilitating group activities
• h. Provides substance use education, counseling, and referrals for youth. Supports youth throughout substance misuse treatment using harm reduction strategies.
• i. Monitors and dispenses medication for youth.

Facility Management

• a. Conduct and documents fire drills.
• b. Monitors program supplies and equipment
• c. Cleans and supports light maintenance of common areas.

Other

• a. Participates in staff meetings.
• b. Participates in publicity about the program to generate referrals.
• c. Other duties as assigned by the Director of Residential Services

Specifications and Qualifications

Education and Training:

• 1) Bachelor’s degree in a human-services related field or bachelor’s degree in a non-human service-related field and 2 years Human services experience.
• 2) Combined five years of education and experience in providing direct services in social, health or behavioral health fields
• 3) Current Mental Health Rehabilitation Technician/Community (MHRT/C Certification.

A minimum of one year of experience working with homeless or high-risk youth is required; experience working with LGBTQ youth preferred.

Specialized Skills:

• Valid driver’s license and driving record which meets insurance requirements; basic counseling and crisis intervention skills; knowledge of community resources and understanding of public assistance programs; ability to teach living skills experientially; basic knowledge of substance abuse, mental health, and sexual abuse.

Cognitive Requirements:

Good problem-solving skills; literacy and general knowledge on a Bachelors' level.

Physical Requirements:

Ability to participate in daily life skills activities with youth. Ability to climb stairs, teach and assist youth in routine household chores, accompany youth to community resources and participate in recreational activities.

Work Environment:

Community based apartment setting; work involving some evenings and weekends; much time spent in community environment; recreational activities. Transporting youth to appointments in worker's own vehicle. (Staff will receive mileage reimbursement.)