Targeted Case Manager - Lewiston

Sweetser; Lewiston (ME); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Medical/dental/vision

403(b) retirement plan

Tuition reimbursement

Paid time off

Paid holidays & float day

Job summary

Sweetser is seeking a Targeted Case Manager in Lewiston, ME. This full-time role involves outreach, case management, and guiding individuals through health care systems and care transitions. You will work within the CCBHC framework to coordinate services and improve wellness outcomes.

Responsibilities include conducting assessments, coordinating care plans, and assisting with housing, insurance, and community resources while using the EHR for documentation and collaboration with the care team.

Qualifications

• Bachelor's degree in a Human Services field preferred but not required.
• MHRTc certification or eligibility preferred.
• Experience in case management or related behavioral health settings is desirable.

Responsibilities

• Conduct assessments of participants with supports for health and social service needs.
• Coordinate care and monitor Individual Treatment Plans (ITP) with the interdisciplinary team.
• Provide health education and assist in health care navigation and access.
• Refer participants to behavioral health, medical, housing, and basic needs resources.
• Maintain accurate documentation in the EHR and participate in crisis interventions.
• Assist with transportation, service linkage, and wellness planning as needed.

Skills

Case management

Communication

Interdisciplinary teamwork

Health education

Crisis intervention

EHR proficiency

Education

Bachelor's degree in Human Services

MHRTc certification or eligible

Tools

EHR systems

Job description

Becoming part of the Sweetser family means you can make a difference in the lives of Maine children, adults, and families every day. As a nationally recognized and accredited leader, we offer competitive salaries, a wide range of benefits and the opportunity to join a passionate team of more than 700 employees.
Start Over with your Job Search
Returning Applicant? Login Now

Targeted Case Manager - Lewiston

Job Code: 13366

Location: Lewiston 04240

Department: Adult Case Mgmt Services

FT/PT Status: Full Time

Summary:

Hourly Rate: $22.00 - $24.000 dependent upon experience

The Targeted Case Manager may function at the initial entry point of the care continuum within the Certified Community Behavioral Health Center (CCBHC) by providing outreach, case management, and information about the health care system in general and at care transition points between health care agencies (i.e. emergency department/inpatient unit to community services). Ongoing care includes providing health education/health promotion in partnership with other members of the Interdisciplinary Team. Integrated behavioral health care is the systematic coordination of physical and behavioral health care.

ESSENTIAL FUNCTIONS:

• Conduct assessments of participants with their guardian and/or natural supports for physical health, mental health, and social service needs.
• Provide information on the importance, availability and appropriate use of primary and emergency care. Assist in the exploration of less restrictive alternatives to hospitalization.
• Assist the integrated team with the coordination and monitoring to ensure that the Individual Treatment Plan (ITP) is effectively implemented and adequately addresses the needs of the person.
• Determine appropriate level of care using evidenced based screening tools.
• Provides primary care coordination activities as a part of the CCBHC monitoring and follow-up, including adapting supports, treatment plans, crisis plans, and/or Psychiatric Advance Directives as needed to respond to changes in the needs and preferences of individuals being served.
• Refer participants to other services and resources including, but not limited to, other behavioral health and/or medical services, housing, food, clothing and other basic needs.
• Be available to provide in person coverage and supports to the CCBHC walk-in center.
• Participate in the development of a wellness plan for self-management of chronic conditions and for coordinating services, provide assistance to Integrated Behavioral Health patients to help them achieve their wellness goals through a variety of activities such as accompanying them to appointments or supporting them in these activities as needed.
• Assist in obtaining or maintaining health insurance, assist them in applying for health insurance through application assistance and follow-up to ensure they obtain any insurance for which they qualify.
• Assist in determining whether participants have or are eligible for housing, assist them in applying for housing through applications, available resources, and assist in the follow-up to ensure they qualify.
• Participate in crisis intervention, resolution and follow-up services.
• Proficient in electronic health records (EHR). Document services by entering participant data into (EHR), complying with all organization, state, and federal documentation requirements.
• Facilitate active and timely communication among the members of the CCBHC team.
• Facilitate transportation to and from medical appointments and other community integration activities as needed.

EDUCATION:

• Successfully complete an orientation and training program in wellness case management/advocacy that includes support for assisting patients with making life changes to help them self-manage and/or improve their chronic condition(s).
• Bachelor's degree (B. A.) from four-year college or university in Human Services in psychology, mental health and human services, behavioral health, behavioral sciences, social work, human development, special education, counseling, rehabilitation, sociology, nursing or closely related field, preferred, but not required.

CERTIFICATES, LICENSES, REGISTRATIONS:

• Maintain a valid state driver's license.
• MHRTc Certified or eligible.

EXPERIENCE:

• Experience working in or with a primary care clinic with medical staff strongly encouraged.
• Persons with lived experience in the Mental Health and/or Substance Abuse system are encouraged to apply.

KNOWLEDGE & SKILLS:

• Knowledge in some or all of the following areas: Child development, family systems, special education, mental health, developmental delays, juvenile justice system.
• Skills in being well organized, able to independently prioritize workload, and having excellent interpersonal skills.

Comprehensive Benefits Package Includes:

• Medical/dental/vision insurance and HSA/FSA options with generous employer contributions
• Employer-paid life insurance and disability coverage
• Employee Assistance Program (EAP) for employees and household members
• 403(b) retirement plan with employer match
• Generous paid time off, paid holidays, and float day
• Paid Family and Medical Leave
• Employee discount program
• Milage reimbursement, applicable incentive and differential pay programs
• Eligibility for annual increases and referral bonuses
• Tuition reimbursement and educational partnership discounts
• 30% tuition discount for UNE's Online Graduate Programs
• Public Service Loan Forgiveness (PSLF) Program
• Free professional development and training opportunities through the Sweetser Training Institute