Titling & Licensing Specialist: Customer-First Expert

South Carolina Department of Motor Vehicles; South Carolina; On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Vacation days

Retirement plan

Job summary

The South Carolina Department of Motor Vehicles is seeking a Titling & Licensing Specialist III to support customer service at the Ladson Branch Office. You will handle licenses, titles, registrations, and related transactions, while ensuring policy compliance and accuracy in all customer records.

Responsibilities include examing and printing documents, assisting business customers, and administering CDL knowledge tests, with emphasis on accuracy and service quality in a fast-paced office

Qualifications

• High school diploma or equivalent plus clerical experience.
• Must complete background check and fingerprinting prior to CDL testing certification.
• CDL knowledge tests require trainer course prior to certification.

Responsibilities

• Examines, accepts, prepares, enters and prints documents for licenses, IDs, registrations and titles.
• Handles business customers (banks, lienholders, dealerships) needs and verification of customer numbers.
• Processes motor vehicle registrations; researches suspensions and issues dealership licenses.
• Administers knowledge tests for CDL licenses and vehicle operator endorsements.
• Verifies eye screening statements and reviews applications for fraud and license restrictions.

Skills

Customer service

Attention to detail

Teamwork

Communication

Education

High school diploma or equivalent

Job description

The South Carolina Department of Motor Vehicles is seeking a Titling & Licensing Specialist III to support customer service at the Ladson Branch Office. You will handle licenses, titles, registrations, and related transactions, while ensuring policy compliance and accuracy in all customer records.

Responsibilities include examing and printing documents, assisting business customers, and administering CDL knowledge tests, with emphasis on accuracy and service quality in a fast-paced office