Title Specialist II (Manheim)

CAI Cox Automotive Corp Svcs., LLC; Bordentown (NJ); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Minimum PTO hours included

17+ paid holidays? (as per listing)

Health insurance

401(k) retirement plan

Paid time off and sick leave

Job summary

Cox Automotive is seeking a Specialist II to handle title processing for buyers and sellers in New Jersey. The role involves reviewing titles, signing and reassigning titles, and preparing required affidavits or corrections as needed.

You'll respond to client inquiries, resolve title issues per state rules, and coordinate with BMV/DMV agencies. The job includes processing documents, posting charges, and managing payments through Oracle.

Qualifications

• High school diploma or equivalent with relevant experience or higher degree/certification
• Experience in vehicle titles and title handling is required
• Strong organizational and detailed orientation are essential
• Ability to type and use 10-key proficiently; effective communication and customer service are expected

Responsibilities

• Review titles for negotiability and reassign titles for buyers and sellers
• Complete applications for new titles on behalf of clients
• Prepare repossession affidavits and affidavits of corrections as needed
• Answer client inquiries and escalate title issues to resolution
• Troubleshoot and resolve title issues in accordance with state requirements
• Coordinate with BMV/DMV agencies and monitor aging of titles
• Process documents from clients to complete title follow-up and post charges to units
• Submit check requests for work through Oracle

Skills

Communication skills

Organizational skills

Detail oriented

Typing / 10-key proficiency

Customer service mindset

Notary willingness (NJ)

Education

High School Diploma / GED

Any higher degree / certification

5 years experience in related field

Tools

Oracle

Job description

Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Title Specialist II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $20.00 - $30.00/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

Job Description

Review titles for negotiability, sign and reassign titles for sellers and buyers. Complete application for new title on behalf of clients as needed. Complete repossession affidavits as needed. Complete affidavit of corrections as needed. Answer communications from all clients on title questions and issues to resolution, escalating if necessary. Troubleshoot and resolve title issues on behalf of all clients according to state specific title requirements. Communicate effectively with BMV/DMV agencies. Monitor aging of titles following departmental procedures and policies. Process documents received from clients to complete title follow-up. Assess and determine proper outcomes for title release requests. Post charges to unit for work Submit check requests for work through Oracle.

Qualifications

Minimum: High School Diploma/GED and 3 years’ experience in a related field. OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and up to 1 year of experience. OR 5 years’ experience in a related field. Previous vehicle title experience and title handling. Must have strong organizational skills and be very detail oriented. Ability to type and use 10-key proficiently required. Effective communication skills and strong customer service attitude is required. Ability to recognize title brands and other relevant notations related to titles is a requirement. Willingness to become an New Jersey Notary is desired.

Benefits

• Minimum of sixteen hours of paid time off every month
• Seven paid holidays throughout the calendar year
• Additional paid time off in the form of bereavement leave
• Time off to vote
• Jury duty leave
• Volunteer time off
• Military leave
• Parental leave
• Health care insurance (medical, dental, vision)
• Retirement planning (401(k))
• Paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO)

Work Environment

Office setting. Drug Testing To be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

About Us

Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. EOE, including disability/vets Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future. Cox brings together the world’s greatest minds to help breathe life into new possibilities – and drive innovation for a better future. That’s why we look for individuals who share our pioneering spirit, have imaginative ideas and are fearless when it comes to tackling the world’s biggest challenges. Our people love technology – and they love making a difference. They have a passion for finding new solutions and working with brilliant colleagues. Every day they dedicate themselves to a huge range of exciting projects, contributing to the Cox vision around the globe. From engineering new sustainability solutions that conserve water and energy to creating the infrastructure for the smart cities of tomorrow, there’s no challenge too great for our pioneers. And there’s no shortage of opportunities for you to make a difference. Come and experience the dynamic, collaborative and creative environments where your ideas are welcome and new discoveries are waiting. To help you grow to your full potential, we strive to support our employees in their career aspirations and promote the freedom to explore new horizons.