Lot Operations Specialist II (Manheim)

Cox Enterprises; Ash Township (MI); On-site; USD 21,000 - 31,000; Full time

Job summary

Cox Automotive - USA is seeking a Lot Operations Specialist II to direct the daily operation of the vehicle check-in area, coordinating driver workflows and the movement of vehicles from check-in to sale staging.

This individual contributor role requires a High School Diploma or GED with relevant experience (or higher education) and a valid driver’s license, with evening shifts and potential incentive programs.

Qualifications

• High School Diploma or GED plus 3 years of related work experience.
• Or any degree or certification above a High School Diploma/GED plus 1 year of related work experience.
• Or 5 years of related work experience.
• Safe drivers needed; valid driver's license required.

Responsibilities

• Direct the daily operation of the vehicle check-in area by leading drivers' workflow and coordinating activities.
• Coordinate the movement of vehicles from check-in to the sale staging to ensure efficiency.
• Oversee and ensure that incoming vehicles are received, stocked-in, numerated and parked properly.
• Provide quality service and interact with customers to resolve problems that may occur.
• Inspect and maintain lot operations equipment and ensure it is functional.
• Supervise and direct the work of lot operations employees with schedules, duties and performance.
• Assist Supervisor in counseling and disciplining employees and evaluate performance.
• Organize placement of vehicles within the designated zone and move area to standards.
• Use dashboards to make move decisions and improve safety and efficiency.
• Move vehicles to safe destinations and eliminate multiple drop-off points.
• Label vehicles with sale and routing labels to streamline transport.
• Communicate with crew leaders and managers on inventory status and priorities.
• Model Cox/Manheim values and ensure respectful treatment of all employees.
• Implement policies related to employee and customer conduct.
• Demonstrate safety commitment by following health procedures and behaviors.

Education

High School Diploma or GED

Any degree or certification above HS

Job description

Company

Cox Automotive - USA

Job Family Group

Vehicle Operations

Job Profile

Lot Operations Specialist II

Management Level

Individual Contributor

Flexible Work Option

No remote option; must work at a specified Cox location

Travel %

No

Work Shift

Evening

Compensation

Hourly base pay rate is $15.10 - $22.69/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

Job Description

Job Responsibilities:

• Direct the daily operation of the vehicle check-in area by leading and coordinating the activities and the workflow of the drivers.
• Ensure efficient lot operation by coordinating the movement of vehicles from check-in to the sale staging.
• Oversee and ensure that incoming vehicles are received, stocked-in, numerated and parked in the proper areas.
• Provide quality service and interact with customers to resolve any problems that may occur.
• Inspect and maintain lot operations equipment and ensure that it is functional and in good working condition.
• Supervise and direct the work of lot operations employees by determining work procedures, preparing work schedules, expediting the workflow, assigning duties and monitoring work for accuracy and conformance to policies and procedures.
• Assist Supervisor in counseling and disciplining employees as necessary. Under the direction of the Supervisor, plan, monitor and evaluate employee job performance, and assist manager in conducting performance appraisals
• Organize and maintain the placement of vehicles within the designated zone or move area to the defined standard established by lot operations leadership.
• On a daily basis utilize information from the Supervisor and Lot Ops dashboards to make move decisions to stage their assigned zone area.
• Responsible for continuous improvement efforts relating to the safety and efficient movement of vehicles in and out of their assigned zone area.
• Move vehicles and stage them in a safe arrangement to their proper work destinations to eliminate multiple drop-off points and less than full loads.
• Confirm that all vehicles can operate safely and engage service and tow teams when inoperable vehicles are found.
• Label vehicles with the sale and routing labels to maintain accurate movements and eliminate the need for crew leaders to print and label staged units before transport.
• Communicate with crew leaders and managers regarding the status of inventory levels within the defined move area and make the decision of what is a priority.
• Set an example in behavior by championing Cox/Manheim values and ensuring that all employees are treated with respect.
• Implement all company policies and procedures related to employee and customer conduct.
• Be a visible representation of Manheim's safety commitment by following all safety and health procedures and modeling the behaviors related to these directives.
• Perform other duties as assigned by management.

Minimum Qualifications:

• High School Diploma/GED plus 3 years of related work experience, OR any degree or certification above a High School Diploma/GED plus 1 year of related work experience, OR 5 years of related work experience.
• Safe drivers needed; valid driver's license required.

Drug Testing

To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

Benefits

Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

About Us

Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.

EOE, including disability/vets

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.