Title Specialist I (NextGear Capital)

Cox Enterprises; Carmel (IN); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Paid time off

7 paid holidays

Bereavement leave

Voting time off

Jury duty leave

Parental leave

Job summary

Cox Automotive in the United States is hiring a Title Specialist I to accurately process vehicle titles, verify data, and stay current with title laws while coordinating with clients and regulatory agencies to resolve issues.

The role supports a Monday–Friday 10:00 AM–7:00 PM schedule, on-site at a Cox location, with emphasis on customer service and accurate data entry using Microsoft Office tools.

Qualifications

• High School Diploma or GED required.
• Less than 2 years of experience typical.
• Familiar with Microsoft Office (Outlook, Word, Excel).
• Strong customer service attitude and communication required.
• Able to sit/stand for extended periods.
• Bend and lift up to 10 lbs.
• Detail-oriented handwriting and data entry work.

Responsibilities

• Review titles for negotiability, sign and reassign titles for sellers and buyers.
• Complete application for new title on behalf of clients as needed.
• Facilitate lien perfection on NextGear Capital financed collateral when required.
• Release a NextGear Capital lien on collateral that has been paid in full according to policy.
• Answer communications from clients on title questions.
• Will be required to perform other duties as requested, directed or assigned.

Skills

Customer service

Communication

Office suite

Detail orientation

Physical stamina

Data entry

Education

High School Diploma/GED

Tools

Microsoft Office

Job description

Company

Cox Automotive - USA

Job Family Group

Vehicle Operations

Job Profile

Title Specialist I

Management Level

Individual Contributor

Flexible Work Option

No remote option; must work at a specified Cox location

Travel %

No

Work Shift

Day

Compensation

Hourly base pay rate is $16.59 - $24.86/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

Job Description

The Title Specialist I (TS) position will be responsible for the accurate and efficient processing of vehicle titles by verifying title information is correct, maintaining knowledge of current laws regarding vehicle titles and interacting with clients and regulatory agencies to resolve title issues.

The shift for this position is Monday through Friday from 10AM to 7PM.

Essential Duties and Responsibilities:

• Review titles for negotiability, sign and reassign titles for sellers and buyers.
• Complete application for new title on behalf of clients as needed.
• Facilitate lien perfection on NextGear Capital financed collateral when required.
• Release a NextGear Capital lien on collateral that has been paid in full according to policy.
• Answer communications from clients on title questions.
• Will be required to perform other duties as requested, directed or assigned.

Qualifications:

Minimum

• High School Diploma/GED.
• Generally, less than 2 years of experience
• Be familiar with Microsoft Office (Outlook, Word, Excel).
• Effective communication skills and a strong customer service attitude are required.
• Sitting and standing for extended periods of time.
• Bending and light lifting 10 lbs or less required.
• Extensive detail handwritten and computer work.

Preferred

• Prior experience with vehicle titling is preferred but not required.
• Notary license is preferred but not required.
• Strong organizational skills with the ability to manage multiple tasks and meet deadlines.
• Positive attitude, strong interpersonal skills, and exceptional customer service abilities.
• Capability to work both independently and as part of a team.
• Proficiency in using various computer functions and office equipment.
• Professional demeanor and the ability to handle various situations with a pleasant attitude.
• Ability to work effectively with diverse individuals and teams.

Drug Testing

To be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

Benefits

Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

About Us

Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.

EOE, including disability/vets

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.