Title Specialist II

Collin County Government; McKinney (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

Collin County is seeking a Title Specialist II to support the Motor Vehicle office in daily operations and assist the supervisor with personnel management. You will answer questions from customers, dealers and mortgage companies in person and by phone, and may fill in for colleagues as needed.

The role involves securing items in the locked vault, providing title and registration services, balancing the cash drawer, and preparing bank deposits while monitoring inventory such as registration books

Qualifications

• Knowledge of basic operational, technical, and office processes.
• At least one year of relevant experience.
• Education equivalent to four years of high school or equivalency.

Responsibilities

• Assist the supervisor with daily operations of the office.
• Answer questions from customers, dealers, and mortgage companies in person and by telephone.
• Fill in for employees as required.
• Secure items in the locked vault.
• Provide title and registration services.
• Balance the cash drawer and prepare bank deposits.
• Monitor controlled inventories including registration books and license plates.

Skills

Customer service

Office processes

Cash handling

Education

High school diploma or equivalent

Job description

Job Description Level II

Collin County is seeking candidates for the position of Title Specialist II. This position assists the supervisor with the daily operations of the office and management of personnel by answering questions from customers, dealers and mortgage companies in person and on the telephone, filling in for employees as required, securing items in the locked vault, and providing title and registration services to various groups. Performs related duties by resolving difficult situations as needed, balancing the cash drawer, preparing the bank deposit, and monitoring controlled inventories including registration books and license plates. Performs related duties as assigned. Work is performed under the direction of the Motor Vehicle Supervisor.

Candidates must have the knowledge necessary to understand basic operational, technical, and office processes. Must have at least one year of relevant experience. Must have level of education equivalent to four years of high school or equivalency.