Title Services Investigator Deputy Specialist

Harris County; Houston (TX); On-site; USD 45,000 - 65,000; Full time

Job summary

Harris County's Special Investigations Unit seeks a Deputy Specialist to manage title service applications, compliance, and investigative support. The role is based in an office environment with heavy data handling and inter-agency coordination.

Responsibilities include processing new and renewal title service applications, handling calls and emails, supporting branch offices and customers, and maintaining records. Occasional site visits and overtime may be required, especially during elections.

Qualifications

• Two years of customer service experience, including data entry.
• Proficient PC skills and MS Office suite.
• Ability to write clear professional correspondence.
• Knowledge of Texas DMV rules and Title Manual guidelines.

Responsibilities

• Manage processing of new and renewal title service applications.
• Handle phone calls and emails and provide support to offices and customers.
• Maintain filing, correspondence, and records; develop flowcharts and reports.
• Work with multiple agencies and handle title hearings as needed.

Skills

Teamwork

Adaptability

Written communication

Dependability

Data entry

Education

High School diploma or equivalent

College degree

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Microsoft Access

Data analysis software

Job description

Harris County's Special Investigations Unit seeks a Deputy Specialist to manage title service applications, compliance, and investigative support. The role is based in an office environment with heavy data handling and inter-agency coordination.

Responsibilities include processing new and renewal title service applications, handling calls and emails, supporting branch offices and customers, and maintaining records. Occasional site visits and overtime may be required, especially during elections.