Business Services Specialist I (NextGear Capital)

CAI Cox Automotive Corp Svcs., LLC; Indianapolis (IN); On-site; USD 34,507 - 51,709; Full time

Benefits offered by this job

Paid time off

Seven paid holidays

Health care benefits

401(k) retirement plan

Job summary

CAI Cox Automotive Corp Svcs., LLC is seeking a Business Services Specialist I to accurately process incoming vehicle titles and related documents. This role involves data entry, mail handling, and preparing titles for scanning in a fast-paced environment.

Knowledge of Microsoft Office and strong organizational skills are important. The job offers an hourly pay range with potential incentive opportunities and benefits typical of Cox Automotive.

Qualifications

• High school diploma or GED required.
• Experience not required or minimal (generally less than 2 years).
• Proficiency with Microsoft Office applications including Outlook, Word, and Excel.

Responsibilities

• Process, sort, and distribute incoming mail.
• Perform data entry.
• Prepare titles and documents for scanning.
• Scan, verify, and file titles with barcoded folders.
• Maintain secure vault repository and organize folders.
• Retrieve folders and documents from vault.
• Print waybills and handle outgoing shipments.
• Operate mail processing equipment and keep workspace clean.

Skills

Strong organizational skills

Attention to detail

Effective communication

Customer-service orientation

Teamwork and adaptability

Education

High School Diploma or GED

Tools

Microsoft Office (Outlook, Word, Excel)

Job description

Job Overview

The Business Services Specialist I is responsible for the accurate and efficient processing of incoming vehicle titles and associated documents.

Compensation

Hourly base pay range: $16.59 – $24.86 per hour, subject to variation by location and qualifications. May be eligible for commission and/or incentive programs.

Responsibilities

• Process, sort, and distribute incoming mail.
• Perform data entry.
• Prepare titles and associated documents for scanning.
• Scan, verify, and associate titles with barcoded folders.
• File folders within a secure vault repository.
• Retrieve folders and documents from a secure vault repository.
• Print waybills and process outgoing title shipments/releases.
• Operate mail processing equipment.
• Clean and maintain equipment (e.g., scanners).
• Organize and maintain a clean workspace.

Knowledge, Skills, and Abilities

• Strong organizational skills and attention to detail.
• Ability to type and use a 10‑key keypad (preferred).
• Effective communication skills and a strong customer‑service orientation.
• Ability to balance team and individual responsibilities; demonstrate objectivity and openness to others’ viewpoints; give and receive feedback constructively; support team success; build morale; and contribute to team goals and objectives.
• Ability to adapt to changes in the work environment, manage competing demands, adjust approaches as needed, and respond effectively to frequent changes, delays, or unexpected events.
• Ability to monitor work for quality, ensuring accuracy and thoroughness.
• Ability to complete work in a timely manner while working in a fast‑paced production environment.
• Adherence to policies and procedures; completion of administrative tasks accurately and on time; and support of organizational goals and values.

Education and Experience

• High School Diploma or GED.
• Generally, less than 2 years of experience.
• Proficiency in Microsoft Office applications, including Outlook, Word, and Excel.

Physical Demands

Ability to sit, stand, bend, reach, and pull folders for extended periods; perform routine and repetitive production work; lift up to 35 pounds; and push or pull up to 1,200 pounds using a lift jack.

Drug Testing

To be employed in this role, a pre‑employment drug test is required. The company does not administer a drug test for marijuana for this position; however, it is a drug‑free workplace and possession, use, or being under the influence of illegal drugs during work hours, on company property, or in company vehicles is prohibited.

Benefits

Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Additional paid time off includes bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. Additional benefits may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO).

Equal Employment Opportunity

Cox is an Equal Employment Opportunity employer. All qualified applicants/employees will receive consideration for employment without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.