Title Specialist I (Manheim)

Manheim Dallas-Fort Worth; Fredericksburg (VA); On-site; USD 41,000 - 62,000; Full time

Benefits offered by this job

Paid time off

Holidays

Job summary

Manheim Dallas-Fort Worth in Fredericksburg, VA is seeking an Title & Compliance Assistant to process and re-assign vehicle titles from auctions. You will verify accuracy, file in-state conformity, and resolve title issues through direct customer interactions.

The role requires a valid driver’s license, strong organizational skills, and experience in the auction or DMV sectors. A Notary may be desired, and occasional travel may be needed.

Qualifications

• Two or more years of related experience in auction industry or DMV.
• Effective communication skills required.
• Strong problem-solving and organizational abilities.
• valid driver’s license and safe driving record required.
• High School Diploma/GED with 3 years’ related experience, or equivalent combinations.

Responsibilities

• Process and re-assign titles for vehicles sold by auction.
• Examine titles for accuracy and state conformity; verify acceptance and report discrepancies.
• Resolve title issues through customer/account interactions.
• Run 30-day outstanding title reports and contact sellers to obtain titles.
• Assist with sale-day transactions using AS400 and provide customer service.
• Verify purchases in-lane using the DVR and access Auction Access data.
• Assist in sale-day settlement balancing and ensure front counter coverage.
• Travel or overtime may be required as business needs dictate.

Skills

Communication skills

Problem-solving

Organizational skills

Driver's license

Safe driving record

Notary (desirable)

Education

High School Diploma/GED

Bachelor-level degree or higher (optional)

Job description

Job Responsibilities

• Process and re-assign titles for vehicle sold by auction.
• Examine vehicle title for accuracy and conformity to specified requirements. Verify acceptance of the title tin the state for which it is filed. Confirm accuracy and report any discrepancies.
• Resolve Title issues through interactions with customers or accounts.
• Run 30-day outstanding title report for consignment vehicles sold without titles and contact sellers to obtain title.
• Perform other duties such as processing sale day transactions using the AS400 and provide customer service.
• Verify purchases in-lane using the DVR.
• Access and or add client information from Auction Access
• Ensure Front counter coverage.
• Visibly demonstrate commitment to Client Satisfaction modeling the behaviors of Cox culture
• Perform other duties as assigned by Management.
• May be required to travel and or work overtime as business needs dictate.

Job Responsibilities

• Process and re-assign titles for vehicle sold by auction.
• Examine vehicle title for accuracy and conformity to specified requirements. Verify acceptance of the title tin the state for which it is filed. Confirm accuracy and report any discrepancies.
• Resolve Title issues through interactions with customers or accounts.
• Run 30-day outstanding title report for consignment vehicles sold without titles and contact sellers to obtain title.
• Perform other duties such as processing sale day transactions using the AS400 and provide customer service.
• Verify purchases in-lane using the DVR.
• Access and or add client information from Auction Access
• Assist in sale day Settlement balancing.
• Ensure Front counter coverage.
• Visibly demonstrate commitment to Client Satisfaction modeling the behaviors of Cox culture
• Perform other duties as assigned by Management.
• May be required to travel and or work overtime as business needs dictate.

Qualifications

• Two or more years of related experience required in the auction industry or at the DMV.
• Effective communication skills required.
• Must possess good problem-solving and organizational skills.
• Valid driver’s license and safe driving record required.
• High School Diploma/GED and 3 years’ experience in a related field.
• OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and up to 1 year of experience;
• OR 5 years’ experience in a related field.
• Previous vehicle title experience and title handling are required.
• Ability to recognize title brands and other relevant notations related to titles is a requirement.
• Bending and light lifting 10 lbs. or less required.

Schedule

• Hours - Monday - Wednesday 8:00am-4:30pm
• Thursday 8:00am-5:00pm
• Friday 8:00am-3:00pm

Preferred

• Must have strong organizational skills and be very detail-oriented.
• Ability to type and use 10-key proficiently required.
• Sitting and standing for extended periods of time.
• Extensive detail handwritten and computer work.
• Willingness to become a Notary is desired.

Work Environment

• Office setting.

Drug Testing

To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

Compensation

• Hourly pay rate is in the range of $19.90 - $29.81/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities.
• Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

Benefits

• Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year.
• Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
• Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

EEO

EOE, including disability/vets