Vehicle Title Specialist I (Manheim)

CAI Cox Automotive Corp Svcs., LLC; Hatfield Township (PA); On-site; USD 25,099 - 37,691; Full time

Benefits offered by this job

Paid time off

Paid holidays

Bereavement leave

Job summary

CAI Cox Automotive Corp Svcs., LLC is seeking a Specialist I for vehicle title processing in Hatfield Township, Pennsylvania. The role involves verifying and handling vehicle titles, requiring related experience in the auction industry or DMV.

Compensation ranges from $18.22 to $27.36 per hour, depending on qualifications. The position mandates a high school diploma or equivalent and is based in an office setting with a structured schedule.

Qualifications

• Two or more years of related experience in the auction industry or DMV.
• Valid driver's license and safe driving record.
• Ability to recognize title brands and notations.
• Bending and light lifting 10 lbs. or less.

Responsibilities

• Process and re-assign titles for vehicles sold by auction.
• Examine vehicle titles for accuracy and conformity.
• Confirm acceptance of the title in the corresponding state.
• Resolve title issues through customer interactions.

Skills

Effective communication skills

Good problem-solving skills

Organizational skills

Attention to detail

Education

High School Diploma/GED

Tools

AS400

DVR

Job description

Company: Cox Automotive – USA

Job Family: Group Vehicle Operations Job Profile Title Specialist I

Level: Individual Contributor; Flexible Work Option: No remote option; must work at a specified Cox location. Travel: % (not specified). Work Shift: Day.

Compensation: Hourly base pay rate is $18.22 – $27.36/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

Job Responsibilities

• Process and re-assign titles for vehicle sold by auction.
• Examine vehicle title for accuracy and conformity to specified requirements.
• Verify acceptance of the title in the state for which it is filed.
• Confirm accuracy and report any discrepancies.
• Resolve title issues through interactions with customers or accounts.
• Run 30-day outstanding title report for consignment vehicles sold without titles and contact sellers to obtain title.
• Perform other duties such as processing sale-day transactions using the AS400 and provide customer service.
• Verify purchases in-lane using the DVR.
• Access and/or add client information from Auction Access.
• Assist in sale-day settlement balancing.
• Ensure front counter coverage.
• Visibly demonstrate commitment to client satisfaction modeling the behaviors of Cox culture.
• Perform other duties as assigned by management.
• May be required to travel and or work overtime as business needs dictate.

Qualifications

• Two or more years of related experience required in the auction industry or at the DMV.
• Effective communication skills required.
• Must possess good problem-solving and organizational skills.
• Valid driver’s license and safe driving record required.
• High School Diploma/GED and 3 years’ experience in a related field.
• OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and up to 1 year of experience; OR 5 years’ experience in a related field.
• Previous vehicle title experience and title handling are required.
• Ability to recognize title brands and other relevant notations related to titles is a requirement.
• Bending and light lifting 10 lbs. or less required.

Schedule

Monday – Thursday 8:30am – 5:00pm; Friday 8:30am – 1:30pm.

Preferred Qualifications

• Must have strong organizational skills and be very detail-oriented.
• Ability to type and use 10-key proficiently required.
• Sitting and standing for extended periods of time.
• Extensive detail handwritten and computer work.
• Willingness to become a Notary is desired.

Work Environment

Office setting.

Drug Testing

To be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug‑free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

Benefits

Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

Equal Employment Opportunity

Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. EOE, including disability/vets Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.