Title Solutions Specialist / Post Closer

dfhextcareersite; Orlando (FL); On-site; USD 42,000 - 60,000; Full time

Job summary

dfhextcareersite is seeking a Title Solution Specialist to support the post-closing department and help maximize revenue and profitability. You will review documents after closing, ensure accuracy, and prepare and send title policies and invoices.

The ideal candidate has a High School Diploma, strong organizational skills, and proficiency with MS Office; SoftPro experience is a plus. This is an on-site role in a professional office environment.

Qualifications

• High School Diploma is required.
• Strong organizational skills and time management skills.
• Ability to establish and maintain strong relationships.
• Proficient in MS Excel, PowerPoint, and Word.
• SoftPro experience is an advantage.
• Adaptable with strong attention to detail.
• Maintains privacy and confidentiality of company and customer information.
• Critical thinking to analyze and solve problems.
• Customer-focused, courteous and professional with internal/external customers.
• Decision making, teamwork and problem solving abilities.

Responsibilities

• Receive file after closed and review documents for accuracy and notarization.
• Review legal descriptions to ensure match with title, mortgage, deed and survey.
• Assist with recording preparation, posting payments in Simplifile.
• Make copies of invoices and checks and mail accordingly.
• Review, scan and send final endorsements and/or title policies.
• Monitor post-closing files for required matters.
• Prepare cover sheet and mail recorded documents to lender/owner.
• Assist in curative resolutions of title matters.
• Prepare and send invoices as directed.
• Manage Post Closing inbox and respond to mail timely.
• Submit policy remittance payments.

Skills

Strong organizational skills and time 

Attention to detail

Customer-focused

Critical thinking

Team player

Education

High School Diploma

Tools

MS Excel

PowerPoint

Word

SoftPro

Job description

The primary role of the Title Solution Specialist it to support the post-closing department. To close deals and help increase the company's revenues and profitability.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Receive file after closed and review all the documents to make sure all signed, dated and notarized correctly and send executed closing documents back to lender.
• Review legal description on title, mortgage, deed and survey to make sure that all match.
• Assist with recording preparation, recording and posting payments in Simplifile.
• Make copies of all invoices and checks and mail them out accordingly.
• Review, scan and send final endorsements and/or title policies.
• Monitor files for post-closing requirement matters (ex: partial releases and/or satisfactions).
• Once title policy comes in, prepare cover sheet to send to the lender and/or owner and mail out with recorded documents.
• Assist in curative resolutions of title matters.
• Prepare and send invoices as directed
• Manage Post Closing general inbox, responding to incoming mail in a timely manner
• Submit policy remittance payments

EXPERIENCE, SKILLS, KNOWLEDGE

• High School Diploma is required.
• Strong organizational skills and time management skills
• Ability to establish and maintain strongrelationships
• Proficient in MS Excel, PowerPoint, and Word
• SoftPro experience is an advantage
• Adaptable: adapts to new, different or changing requirementsStrong attention to detail
• Maintains privacy and confidentiality of company information as well as that of customers
• Critical thinking: uses logical thought processes to analyze and draw conclusions
• Customer Focused: is pleasant, courteous and professional when dealing with internal and external customers or clients
• Decision maker: applies critical thinking skills to solve problems encountered in the workplace
• Team player: works effectively with others
• Problem solver: applies critical thinking skills to solve problems by generating, evaluating and implementing solutions

WORK ENVIRONMENT:

• The work environment is representative of an office/field setting
• The noise level in the work environment is usually quiet to moderate
• Reasonable accommodations can be made to enable employees with disabilities to perform the described essential functions of the job.

PHYSICAL DEMANDS:

While performing the responsibilities of the job, the employee is required to talk and hear. Vision abilities required by the job are close vision. The employee is often required to sit and use theirhands and fingers to handle, feel, and operate office equipment such as a computer, copier, and office supplies.In addition, the employee is occasionally required to stand, walk, reach with their arms and hands, and to stoop, kneel or crouch. Reasonable accommodations can be made to enable employees with disabilities to perform the described essential functions of the job.

This document describes the minimum, essential duties, responsibilities, skills, abilities, effort, and working conditions of the position. It in no way implies that these are the only functions to be performed by the incumbent. Workers are required to follow any other job-related instructions and to perform any job-related functions requested by a supervisor or manager. Successful performance requires that the incumbent possess and utilize the abilities and skills described. All functions are subject to reasonable modification to accommodate individuals with disabilities. Some functions may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or others.

Equal Opportunity Employer