Title & Registration Processing Specialist II

Verra Mobility; Bradenton (FL); On-site; USD 42,000 - 52,000; Full time

Job summary

Verra Mobility is seeking a Process Specialist II in Bradenton, FL to perform FRVIS functions and use Verra-specific applications. You will assist in-person clients, review titles and registrations for authenticity, and process documents while interpreting FLHSMV policies.

You will also lead as needed and collaborate with teams. The role emphasizes attention to detail, strong communication, and the ability to resolve complex issues under pressure.

Qualifications

• Requires a High School Diploma or equivalent.
• Strong PC skills including Word, Excel, and Outlook.
• Excellent written and verbal communication skills.
• Attention to detail and quality-driven performance.
• Ability to solve problems using analytical thinking.
• Experience handling customer records and policy interpretation.

Responsibilities

• Provide explicit feedback to Customer Support agents professionally and positively.
• Review errors flagged by the system and implement proper corrections.
• Assist with special T&R projects from leadership on an as-needed basis.
• Perform paper trailing process to identify and resolve document-related issues.

Skills

Word

Excel

Outlook

Communication skills

Attention to detail

Analytical thinking

Problem solving

Customer service

Education

High School Diploma or equivalent

Tools

Verra-specific applications

Office equipment handling

Job description

Verra Mobility is seeking a Process Specialist II in Bradenton, FL to perform FRVIS functions and use Verra-specific applications. You will assist in-person clients, review titles and registrations for authenticity, and process documents while interpreting FLHSMV policies.

You will also lead as needed and collaborate with teams. The role emphasizes attention to detail, strong communication, and the ability to resolve complex issues under pressure.