Processing Specialist

Verra Mobility; Mesa (AZ); On-site; USD 38,000 - 52,000; Full time

Job summary

Verra Mobility in Mesa, AZ is seeking a detail-oriented Title & Registration Clerk to handle daily title and registration transactions, document scanning, and customer support. The role involves maintaining records, data entry for daily orders, shipping duties, and assisting walk-in customers and online submissions.

The ideal candidate has a high school diploma or GED, strong attention to detail, and familiarity with MS Office tools.

Qualifications

• High School Diploma or GED required
• Attention to detail and organized
• Strong data entry skills and numeric comfort
• Excellent communication and telephone skills
• Dependable and punctual with flexible daily schedule
• Clean driving record and AZ license preferred
• Experience with MS Excel, Word, Outlook and SharePoint helpful

Responsibilities

• Process Title and Registration transactions daily
• Scan documents and verify daily title reports
• Ship license plates daily and manage plate inventory
• Answer inquiries by phone, email or in person
• Maintain records and filing systems; enter daily orders
• Perform quality control audits and data entry tasks
• Open, sort and enter data for daily orders; shipping/receiving
• Assist walk-in customers and online submissions
• Support team in a positive, collaborative environment

Job description

Essential Responsibilities:

• Process Title and Registration transactions in line with production and quality standards daily
• Scan documents
• Verify Daily Title Reports
• Ship license plates daily and confirm plate inventory
• Answering general questions by telephone, email or in person
• Maintain records, filing systems and computer files
• Photocopy documents
• Perform quality control audits and checks
• Open, sort and enter data for daily orders
• Shipping and Receiving
• Assist walk-in customers and online submissions

Qualifications:

• Title and Registration or MVD experience a plus!
• Be able to lift 20lbs
• Strong attention to detail and organized
• General accounting experience or working with numbers
• Computer experience – MS EXCEL, MS WORD, Outlook, SharePoint
• Excellent communication and interaction skills and telephone skills
• Dependable and punctual with flexibility in schedule to get work completed as necessary daily
• Be supportive in a team environment while maintaining a positive attitude
• Strong data entry experience
• Strong communication skills
• Clean Driving Record with ability to pass 10-year DMV background check
• Possess current AZ driver's license
• High School Diploma/GED Exceptional aptitude and flexibility towards serving and assisting others
• Skills in reading records and resolving complex issues with customer records or policy interpretation

Verra Mobility Values

An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values:

• Own It.We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation.
• Do What’s Right.We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous.
• Choose Courage Over Comfort. We lean into the conversations, decisions and actions that move the business forward, even when they feel uncomfortable. We challenge assumptions, address issues early and prioritize progress over ease.
• Win Together. We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others.

With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company. Verra Mobility Applicant Privacy Notice

Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

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