Overview
Processing Specialist I at Verra Mobility. This position involves the review and processing of photo enforcement events, a clerical and data entry-based task. Candidates must follow basic procedures and scripts, with strong attention to detail, quality, problem-solving skills, dependability, and the ability to document and report issues as needed. This role reports within the Operations Group to the Operations Supervisor.
Responsibilities
- Review, assess, and perform data entry tasks for photo enforcement program events using web-based tools.
- Align processing determinations and escalated actions to written instructions that are client-specific.
- Adapt processing behaviors based on feedback or rules documentation changes.
- Achieve production and quality goals as assigned by the Processing Department.
- Utilize basic computer skills to access and interpret performance reporting.
- Other office/clerical duties as assigned.
Qualifications
- High School diploma or GED.
- Strong communication skills, both verbal and written, and the ability to determine the proper medium of communication based on issues at hand.
- Professionalism and the ability to work well with different groups of people.
- Self-motivated, quality-driven individual with a strong attention to detail.
- Demonstrated ability to multi-task and meet all assigned deadlines in a productivity-driven environment.
- Familiarity with basic computer skills such as Outlook, Teams, and web browsers with the ability to learn and navigate a variety of computer systems/software.
- Ability to sit for long periods of time for data entry/event processing.
- Successful completion of the Nlets fingerprinting background assessment.
Company Values and Culture
Verra Mobility is a global leader in smart mobility, providing technology-enabled solutions to help the world move safely and easily. The company emphasizes a people-first philosophy with core values: Do What’s Right, Lead with Grace, Win Together, and Own It.
Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.