Title Processor - Escrow Officer

Resource Settlement Services; Columbus (OH); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

401k

Health Insurance

Paid time-off benefits

Job summary

Resource Settlement Services is seeking a detail-oriented Title Processor–Escrow Officer to join our Columbus team. You will directly communicate with clients, borrowers, real estate agents, lenders and banks to facilitate closings and deliver timely documentation.

We offer a highly competitive compensation package, opportunities for professional growth, and a collaborative environment where accuracy and client service are paramount.

Qualifications

• At least 2 years in the title industry (strongly preferred).
• Experience with Resware Title Production Software (strongly preferred).
• Excellent customer service skills or work experience in service related industries.
• Mastery of telephone and email etiquette with customer-focused communication.
• Knowledge of Microsoft Excel and Word.

Responsibilities

• Directly communicate with clients, borrowers, real estate agents, lenders and banks throughout entire title and settlement process
• Work as part of customer-focused team ensuring timely delivery of documentation and information needed to facilitate closings
• Preparation of legal, insurance and settlement documents including commitments, closing disclosures, ALTAs, affidavits and recordable instruments under the supervision of management
• Procurement of third party documentation, tax information, judgment and payoff statements, and homeowner's and condominium association certifications
• Possess ability to work independently, and on special projects when necessary
• Adherence to company policies, industry and government regulations and practices
• Management of the process and the team to ensure timely deliverables to our clients, with a focus on process improvement.

Skills

Customer service

Communication

Telephone etiquette

Microsoft Excel

Microsoft Word

Tools

Resware Title Production Software

Job description

Resource Settlement Services, headquartered in Owings Mills, Maryland with a thriving office in Columbus, Ohio has been an industry leader for over 30 years, and provides title services throughout a nationwide footprint. Resource Settlement Services is the trusted partner of nationwide lenders, banks, real estate agents, and real estate professionals throughout the country. Resource holds a high standard for quality delivery of services and prides itself on offering the best possible level of customer service through our seasoned professionals, many of which have been with us for the past 10, 15, or 20 years.

Key Responsibilities – Title Processor – Escrow Officer

• Directly communicate with clients, borrowers, real estate agents, lenders and banks throughout entire title and settlement process
• Work as part of customer-focused team ensuring timely delivery of documentation and information needed to facilitate closings
• Preparation of legal, insurance and settlement documents including commitments, closing disclosures, ALTAs, affidavits and recordable instruments under the supervision of management
• Procurement of third party documentation, tax information, judgment and payoff statements, and homeowner's and condominium association certifications
• Possess ability to work independently, and on special projects when necessary
• Adherence to company policies, industry and government regulations and practices
• Management of the process and the team to ensure timely deliverables to our clients, with a focus on process improvement.

Managing Escrow Officer Qualifications – Required and Preferred Experience

• At least (2) years in the title industry (strongly preferred)
• Resware Title Production Software experience (strongly preferred)
• Excellent customer service skills or work experience in service related industries
• Full understanding of telephone and email etiquette, mastery of customer-focused communication
• Knowledge of Microsoft suite of products, especially Excel and Word

Title Processor/Escrow Officer Benefits

• 401k
• Health Insurance
• Paid time-off benefits

Primary Location

112 E Main St.

HIGHLY COMPETITIVE COMPENSATION PACKAGE OFFERED!

Job Type: Full-time

This Job Is Ideal for Someone Who Is

• Dependable – more reliable than spontaneous
• People-oriented – enjoys interacting with people and working on group projects
• Detail-oriented – would rather focus on the details of work than the bigger picture
• Autonomous/Independent – enjoys working without extensive direction
• Utilizes problem-solving techniques
• High tolerance – thrives in a fast-paced environment