Escrow Officer & Title Processor — Detail‑Driven

Resource Settlement Services; Columbus (OH); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

401k

Health Insurance

Paid time-off benefits

Job summary

Resource Settlement Services is seeking a detail-oriented Title Processor–Escrow Officer to join our Columbus team. You will directly communicate with clients, borrowers, real estate agents, lenders and banks to facilitate closings and deliver timely documentation.

We offer a highly competitive compensation package, opportunities for professional growth, and a collaborative environment where accuracy and client service are paramount.

Qualifications

• At least 2 years in the title industry (strongly preferred).
• Experience with Resware Title Production Software (strongly preferred).
• Excellent customer service skills or work experience in service related industries.
• Mastery of telephone and email etiquette with customer-focused communication.
• Knowledge of Microsoft Excel and Word.

Responsibilities

• Directly communicate with clients, borrowers, real estate agents, lenders and banks throughout entire title and settlement process
• Work as part of customer-focused team ensuring timely delivery of documentation and information needed to facilitate closings
• Preparation of legal, insurance and settlement documents including commitments, closing disclosures, ALTAs, affidavits and recordable instruments under the supervision of management
• Procurement of third party documentation, tax information, judgment and payoff statements, and homeowner's and condominium association certifications
• Possess ability to work independently, and on special projects when necessary
• Adherence to company policies, industry and government regulations and practices
• Management of the process and the team to ensure timely deliverables to our clients, with a focus on process improvement.

Skills

Customer service

Communication

Telephone etiquette

Microsoft Excel

Microsoft Word

Tools

Resware Title Production Software

Job description

Resource Settlement Services is seeking a detail-oriented Title Processor–Escrow Officer to join our Columbus team. You will directly communicate with clients, borrowers, real estate agents, lenders and banks to facilitate closings and deliver timely documentation.

We offer a highly competitive compensation package, opportunities for professional growth, and a collaborative environment where accuracy and client service are paramount.