Title Operations Supervisor

HNE; United States; In loco; USD 90.000 - 120.000; Tempo pieno

Descrizione del lavoro

HNE seeks an experienced Title Operations Supervisor for a multi-state law firm. You will oversee transfer, assignment, release, and recording processes, leading a team to ensure accurate, timely title documentation and regulatory compliance.

The role requires strong leadership, real estate title expertise, and the ability to manage high-volume workflows while meeting quality standards and client expectations across multiple states.

Competenze

• Experience in real estate title operations (assignments, releases, reconveyances, recording).
• Demonstrated leadership, coaching, and team development skills.
• Ability to manage high-volume, deadline-driven operations with accuracy.
• Strong organizational, communication, and problem-solving abilities.

Mansioni

• Oversee daily title operations related to transfers, assignments, releases, reconveyances, and related title documentation.
• Supervise and develop team members, manage workloads and priorities.
• Ensure accurate preparation, review, tracking, and submission of title documents for recording or confirmation.
• Monitor KPIs: processing volumes, turnaround times, outstanding requests, quality metrics.
• Identify and resolve documentation discrepancies and workflow delays for timely completion.
• Coordinate with internal teams, clients, recording offices, and stakeholders on title issues.
• Manage staffing coverage and cross-training to maintain service levels.
• Maintain and improve procedures, training materials, and quality control processes.
• Identify opportunities to streamline workflows and reduce errors.
• Communicate regular performance updates on productivity and quality trends.

Conoscenze

Real estate title operations

Leadership and coaching

High-volume workflow management

Quality/compliance standards

KPI monitoring

Cross-functional collaboration

Microsoft Office

Title processing systems

Strumenti

Title processing systems

Workflow management tools

Microsoft Office

Descrizione del lavoro

Our client, a multi-state law firm, is seeking an experienced Title Operations Supervisor to oversee title transfer, assignment, release, and recording-related processes.

This position will lead a team responsible for preparing, reviewing, and coordinating title-related documentation to support accurate and timely processing. The ideal candidate brings experience in real estate title operations, strong organizational and leadership skills, and the ability to manage high-volume workflows while maintaining quality and compliance standards.

Core Responsibilities

• Oversee daily title operations related to property transfers, assignments, releases, reconveyances, and other title documentation.


• Supervise, coach, and develop team members, providing guidance on performance expectations, workload priorities, and issue resolution.


• Ensure title documents are accurately prepared, reviewed, tracked, and submitted for recording or confirmation as appropriate.


• Monitor key performance indicators (KPIs), including processing volumes, turnaround times, outstanding requests, and quality metrics.


• Identify and resolve documentation discrepancies, processing delays, and workflow challenges to ensure timely completion of assigned work.


• Coordinate with internal teams, clients, recording offices, and other stakeholders to resolve title-related issues and documentation requirements.


• Manage staffing coverage, workload distribution, and cross-training to maintain consistent service levels.


• Maintain and improve operational procedures, training materials, and quality control processes.


• Identify opportunities to streamline workflows, reduce errors, and improve overall operational efficiency.


• Prepare and communicate regular performance updates, including productivity, quality trends, operational challenges, and improvement opportunities.

Skills & Qualifications

• Strong understanding of real estate title operations, including assignments, property transfers, releases, reconveyances, and recording requirements.


• Familiarity with foreclosure-related title documentation, post-sale conveyances, and deeds in lieu of foreclosure.


• Demonstrated ability to manage high-volume, deadline-driven operations while maintaining accuracy and quality standards.


• Strong leadership, coaching, and team development skills.


• Experience monitoring operational performance metrics, managing workloads, and identifying process improvement opportunities.


• Excellent organizational, communication, and problem-solving skills.


• Ability to manage competing priorities, resolve escalated issues, and collaborate effectively across departments.


• Proficiency with title processing systems, workflow management tools, and Microsoft Office applications.

Experience

• 4–7+ years of experience in real estate title operations, including title transfers, assignments, releases, reconveyances, recording, or related functions.


• 1–2+ years of team lead or supervisory experience preferred.


• Experience with foreclosure-related title processes, post-sale conveyances, or mortgage servicing operations strongly preferred.


• Experience within a title company, mortgage servicing organization, or real estate law firm preferred.