Title Operations Lead — Onsite Seattle

KeySavvy, Inc.; Seattle, Northern (WA, KY); Hybrid; USD 80,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid time off

Job summary

KeySavvy, Inc. is seeking a Title Team Manager to lead the Seattle title team, ensuring accuracy, speed, and regulatory compliance across multi‑state title work. The role owns the full lifecycle from verification to title release and mentors title specialists.

You will develop SOPs, monitor metrics, and partner with Customer Success, Operations, and Engineering to drive improvements. On-site role with solid compensation and benefits.

Qualifications

• 3+ years of experience in vehicle title work, DMV operations, or comparable title/escrow environment.
• 1+ years in a people‑management, team‑lead, or supervisory role.
• Working knowledge of title, lien, and DMV processes across multiple states.
• Strong organizational skills and ability to manage competing priorities in a high‑volume environment.

Responsibilities

• Manage, coach, and grow a team of title clerks/specialists.
• Own the end-to-end title lifecycle: verification, retitling, SPOA processing, lien payoffs, and shipments.
• Resolve title exceptions by coordinating with DMVs, lienholders, and lenders nationwide.
• Monitor aged and in-progress dealer deals to keep close rates high.
• Build, document, and refine SOPs, QA checks, and escalation paths.

Skills

People management

Team leadership

Project management

Data & metrics

Communication

Education

Bachelor's degree preferred

Tools

Google Workspace

CRM systems

Job description

KeySavvy, Inc. is seeking a Title Team Manager to lead the Seattle title team, ensuring accuracy, speed, and regulatory compliance across multi‑state title work. The role owns the full lifecycle from verification to title release and mentors title specialists.

You will develop SOPs, monitor metrics, and partner with Customer Success, Operations, and Engineering to drive improvements. On-site role with solid compensation and benefits.