Title Insurance Closing Specialist

StraussGroup - Executive Search Consultants; Dumfries (VA); On-site; USD 42,000 - 65,000; Full time

Job summary

StraussGroup - Executive Search Consultants is seeking a Closing Officer to lead customer service at the branch and drive settlement-related activities. You will educate customers on title insurance and advance our settlement business by engaging clients and managing settlements with precision.

Your role requires strong communication, organizational skills, and a customer-focused approach to help grow the branch’s client base and ensure accurate processing of documents.

Qualifications

• 1+ years of sales or customer service experience.
• Excellent customer service skills and strong oral/written communication skills.
• Strong organization skills, attention to detail and the ability to multi-task.

Responsibilities

• Contact all customers to educate them on the benefits of owners title insurance.
• Contact all customers to discuss the benefits of our services with the goal of earning their settlement business.
• Monitor and conduct settlements, reviewing all transactions and documents and gathering all required signatures.
• Create and manage customer service initiatives and provide reporting to branch/operations managers.

Skills

Sales experience

Customer service

Communication skills

Organizational skills

Attention to detail

Job description

StraussGroup - Executive Search Consultants is seeking a Closing Officer to lead customer service at the branch and drive settlement-related activities. You will educate customers on title insurance and advance our settlement business by engaging clients and managing settlements with precision.

Your role requires strong communication, organizational skills, and a customer-focused approach to help grow the branch’s client base and ensure accurate processing of documents.