Title & Document Control Specialist

DriveTime; United States; On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Life insurance

Paid time off

Wellness program

Tuition reimbursement

Social events

Job summary

DriveTime is seeking a detail‑oriented Document Control Coordinator to manage title processing and ensure accurate handling of securitized documents. You will review paperwork, coordinate with DMV and title vendors, and support both internal and external customers with timely service.

The role requires at least 2 years in titles/financial services, strong organizational skills, and the ability to multi‑task in a fast‑paced environment.

Qualifications

• High School Diploma or GED required.
• Experience with Microsoft Office (Excel, Outlook and Word) required.
• 2+ years of experience in titles, collections and/or financial services.
• Associate degree or bachelor’s degree in business or related field may be used as a proxy for experience.

Responsibilities

• Assist amendments to securitized titles and coordinate with title vendors and the DMV.
• Verify and service titles and distribute documents to correct departments.
• Provide internal and external customer service via escalation line and outbound calls.
• Complete tasks on assigned accounts to meet service level expectations.
• Complete lien verifications and document replacement requests.
• Support scheduled and ad hoc projects related to liens, backouts, unwinds, and unperfected titles.
• Proficient in supporting Document Control Coordinator duties as required.
• Other duties as assigned.

Skills

Microsoft Office (Excel, Outlook, Word

Document control

Customer service

Time management

Detail oriented

Communication skills

Problem solving

Education

High School Diploma

Associate or Bachelor's in business or related field may substitute experience

Job description

DriveTime is seeking a detail‑oriented Document Control Coordinator to manage title processing and ensure accurate handling of securitized documents. You will review paperwork, coordinate with DMV and title vendors, and support both internal and external customers with timely service.

The role requires at least 2 years in titles/financial services, strong organizational skills, and the ability to multi‑task in a fast‑paced environment.